topic Xperia E3 can't boot itself aand keep restarting in XPERIA archive

Xperia E3 can't boot itself aand keep restarting

Parna_215 — Thu, 27 Oct 2016 16:19:30 GMT

Hello,

My xperia E3 dual can't boot itself and keep restarting by it's own continuously for 1 and a half day. I have purchased it about 2 years ago, and now it is hardly possible to keep it alive. I have updated the software version but after 20 days it has started the same.

There is an another problem about heating, during it's spontaneous restarting process it was heated enough like iron.

I can't understand what should I do with it to make it on.

It would be great if you help to take out of this problem permanently.

Re: Xperia E3 can't boot itself aand keep restarting

Uliwooly — Thu, 27 Oct 2016 17:43:43 GMT

It's time to contact your Local support to get it inspected.

Re: Xperia E3 can't boot itself aand keep restarting

CameronT — Thu, 27 Oct 2016 23:49:55 GMT

Hi @Parna_215,

Welcome to the community. I am sorry to hear about your experience with your device.

If you have an SD card in your phone, please remove it. Try force a shutdown on the phone too. Press and hold the Power button and the Volume Up button at the same time for approximately 15 seconds. The device will vibrate 3 times. Leave it off and charge it for an hour or so. Try to turn it on again.

If you still are experiencing the same issues, perform a software repair using Xperia Companion. If that does not help, follow uliwooly's advice and contact your Local support.