topic Re: Z5 unknown google account in XPERIA archive

Z5 unknown google account

Cfsays — Thu, 16 Jun 2016 13:09:31 GMT

Dear friends

I have one Xperia Z5 that belonged to other person who made the first ssetup of device introducing his own google account and password. He also set a screen password too

I had to make a software reparation of the device vía Pc Companion to put away the screen blocking but I have encountered now it asks me for the google account of first user and I have no idea .

What it can be made? I need help soon!!

Thanks very much

Re: Z5 unknown google account

Lord_viridis — Thu, 16 Jun 2016 13:23:27 GMT

Just ask him to enter his password, easy.

Re: Z5 unknown google account

Cfsays — Thu, 16 Jun 2016 13:32:16 GMT

I appreciatte your help

That informatiom is not accessible, I think the phone was a present for my girlfrienfd and she gave me back when we broke our relationship

Is there any way of reseting or something like that ?

Many thanks

Re: Z5 unknown google account

Cfsays — Thu, 16 Jun 2016 13:33:46 GMT

Help, please!!

Re: Z5 unknown google account

MarlonUk1 — Thu, 16 Jun 2016 14:09:31 GMT

http://android.stackexchange.com/questions/127739/how-to-bypass-verify-your-account-factory-reset-protection

Re: Z5 unknown google account

MarlonUk1 — Thu, 16 Jun 2016 14:14:14 GMT

i dont know but flashing it with another firmware might work

you shoud try asking at XDA forums

Re: Z5 unknown google account

Cfsays — Thu, 16 Jun 2016 14:47:42 GMT

Thanks, friends

I'll give it try

Re: Z5 unknown google account

edmonddantes182 — Thu, 16 Jun 2016 14:52:33 GMT

Hey, Cfsays, if you knew the person's Google account, you could possibly go to Google Device Manager and change the password for thr Xperia Z5.

Re: Z5 unknown google account

Qatrium — Thu, 16 Jun 2016 15:00:36 GMT

@edmonddantes1829
He just stated that these Google info are not accessible to him.

Re: Z5 unknown google account

Cfsays — Fri, 17 Jun 2016 08:34:34 GMT

Thanks for everyone who has added his knowlwdge to my problem

I unknow neither the address nor the password