topic Re: Power button in XPERIA archive

Power button does not work correctly

Tbeedles — Wed, 26 Oct 2016 21:23:05 GMT

Hi as of today my power button/lock button seems to have a mind of its own, if I press it it won't lock the screen but then suddenly ither the power off restart screen shot screen jumps on and off about 10 times then locks or the other way around anyone got any ideas how to fix this

Re: Power button

Uliwooly — Wed, 26 Oct 2016 21:33:57 GMT

Restart the device and check again, if that doesn't work, maybe repairing it with XC but it might be a hardware issue. By any chance, does the phone has a protective case?

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Power button

Emir1 — Thu, 27 Oct 2016 06:44:57 GMT

Hi @Tbeedles, I'm very sorry to hear about that.

I agree with @uliwoolys recommendation, please try that first. Should it still persist after that, then I recommend that you get in touch with your Local support in order to have the device sent to an authorized service center.