topic Re: Tint on screen in XPERIA archive

Tint on screen

ravi_takke1607 — Sat, 10 Sep 2016 16:29:55 GMT

I hv bought Xperia X three days before. I noticed tint on screen when gray color appear. I want to replace this device.

I want to ask Admin, how much time to take replace this device...? Sony service center is taking 2 weeks of time, can u justify why they r taking long time...? Is this my fault i am asking for replacement cause of device manufacturing issue? Why I am not getting immediate replacement..?

Dont why you people wasting customers time anf money as well.

Hope atleast i get some sensible reply from Sony.

Re: Tint on screen

Uliwooly — Sat, 10 Sep 2016 16:31:27 GMT

I'm sorry to hear about your issue but only your Local support can answer that question.

Pretty much the same answer as your previous post in 2014

http://talk.sonymobile.com/t5/Xperia-Z-Ultra/want-to-file-complaint-on-authorized-service-center/m-p/595855#M3871

Re: Tint on screen

ravi_takke1607 — Tue, 13 Sep 2016 04:29:33 GMT

You don't have formal answer of my questions?

Re: Tint on screen

Andrej123 — Thu, 15 Sep 2016 19:06:42 GMT

Is it yellow and on the left side of the screen?

Re: Tint on screen

Alessio_841 — Thu, 20 Oct 2016 08:31:50 GMT

The tellow tint, as reported for other devices, could be due to the glue used in construction. If it is so, it could be gone away in several weeks, but it is a certainty.

You can wait and see the situation in the weeks or manage the white balance, but remeber that Sony doesn't give RGB values to correct the white point, so you must go "at eye".