topic Re: Z5 premium wifi problem in XPERIA archive

Z5 premium wifi problem

Haarith4lyf — Tue, 25 Oct 2016 19:18:01 GMT

Hi my z5 premium has some issue with the wifi. Before my phone could hold the wifi connection from my room very well but now it has gone really bad and the wifi disconnects from my phone if i am using snapchat or sometimes it will happen regardless and it comes on and off. Its shows the explanation mark for a few seconds then goes off and wifi is on but the connection is soo bad cant use internet or youtube as it takes ages to load up. Help me really considering changing this phone

Re: Z5 premium wifi problem

Uliwooly — Tue, 25 Oct 2016 19:54:20 GMT

How far is the router from your phone? how many walls are in between the router and your phone?

Re: Z5 premium wifi problem

Haarith4lyf — Wed, 26 Oct 2016 13:00:01 GMT

The router is one floor from the phone and it isnt tht far because it even loses connection when i get out my house in my garden before it could hold connection from a few houses

Re: Z5 premium wifi problem

Uliwooly — Wed, 26 Oct 2016 23:30:36 GMT

Settings > about phone > diagnostics > test > test WiFi

you can contact your Local support