topic Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC in XPERIA archive

sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

dalilah — Sun, 24 Jul 2016 17:52:06 GMT

Hi!
I have a problem, because of that my phone had contact with water the screen is not working. Is black and nothing is happening, I can turn it on and make photos, but I can't see anything and screen is not working. I need to import all contacts and rest of data to the computer, but! When I try to use Xperia companion it shows that "folder is empty" and I need to switch "mpt mode" because the phone is blocked. But I can do anything because screen is black!

Please help me

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

Uliwooly — Sun, 24 Jul 2016 17:56:47 GMT

@dalilah

You could buy a 5-pin MHL adapter > connect the phone to a monitor/tv > restart the phone > check if you can see the menu, if you can and the touchscreen it's responsive then you just have to tap on it whenever you connect the phone to a computer

Or just connect the phone to a computer > the option should be about the height of the power button

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

dalilah — Sun, 24 Jul 2016 18:06:17 GMT

I was trying to tap the screen in that place but nothing happens I need to buy that thing and try to do that. Thank you! Hope I will fix it

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

Uliwooly — Sun, 24 Jul 2016 18:13:59 GMT

@dalilah

so the touchscreen doesn't work? you could test it by calling the phone and then try to slide to answer.

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

dalilah — Sun, 24 Jul 2016 18:58:15 GMT

I was trying that, not working

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

Uliwooly — Sun, 24 Jul 2016 19:22:55 GMT

@dalilah

That's not good, I'll see if I come up with something else, does the phone has a password or pin lock or pattern?

Re: sony xperia z3 screen is not working I need to import all data (contacts etc) to PC

dalilah — Sun, 24 Jul 2016 19:39:11 GMT

no, I just need to slide from middle to the right