topic Re: Account manager stopped working in XPERIA archive

Account manager stopped working

Clinty — Sat, 10 Sep 2016 08:13:35 GMT

After booting up , the message "unfortunately account manager has stopped working" appears. I called Sony support and was advised that my software has probably been corrupted and that I need to do a repair via Sony companion which i have done. I also tried the quick reboot with the power and volume button held down simultaneously. None of this has worked. Any suggestions?

Re: Account manager stopped working

Clinty — Sat, 10 Sep 2016 11:48:18 GMT

Oops forgot to mention that my phone is a Z5. This problem also seems to affect some of my apps which won't open .

Re: Account manager stopped working

Uliwooly — Sat, 10 Sep 2016 16:35:00 GMT

Could you repair the phone once more with XC and report back

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Account manager stopped working

Clinty — Sun, 11 Sep 2016 20:40:57 GMT

Don't know if this has anything to do with it but my phone wasnot fully charged to 100 percent from the first time I started using it. It had a charge of about 91 percent when I performed the repair as well. I did not attempt to repair the second time.. I left it to fully charge and once that was done, all was back to normal. Coincidence?

im sorted either way.

Re: Account manager stopped working

Uliwooly — Sun, 11 Sep 2016 21:16:47 GMT

That's odd but I'm glad that it's working now.