topic Re: Hearing Problem in XPERIA archive

Hearing Problem

sumanta_here — Mon, 24 Oct 2016 16:41:40 GMT

While calling I am not able to hear over the speaker.
But if I enable loud speaker I can hear.
How to fix this problem.

Re: Hearing Problem

NeoBeum — Mon, 24 Oct 2016 19:39:55 GMT

Is there a Diagnostic menu in Settings somewhere? near the Bottom of all the other Menu options?

You can try there, and test the speaker. or

Try going in to the service menu - if the M4's are like the Z5, then dial this in the phone dialer:

*#*#7378423#*#*

Then go to tests, and test speaker...

edit: and by speaker, i meant "earphone"

Re: Hearing Problem

sumanta_here — Wed, 02 Nov 2016 12:45:28 GMT

Hi,

It did not fixed.

I had to submit my phone to service center.

yet to get update from them.

Regards,

Sumanta

Re: Hearing Problem

sumanta_here — Sun, 11 Dec 2016 23:46:15 GMT

The service center informed after long waiting, hardware parts for this phone will be not available. And they can not fix it.
It was in extended warranty but still they are not supporting.
Is there any way out ???