topic Display in XPERIA archive

Problems with Double tap & the notification bar

Double1 — Wed, 07 Sep 2016 08:00:38 GMT

Double tap sleep is working but wake up is not working
Notification bar is not coming dowm.

Re: Double tap¬ification

MarlonUk1 — Wed, 07 Sep 2016 13:59:53 GMT

does this problem occur when you are in safe mode?

Xperia z2 notification bar won't go down

Maher96 — Thu, 29 Sep 2016 10:41:03 GMT

My Xperia z2 notification bar won't go down
The tauch screen work perfectly there in all apps
I can only drag the notification bar only when screen rotate
Any solution plz ?

Re: Xperia z2 notification bar won't go down

Emir1 — Thu, 29 Sep 2016 10:58:29 GMT

Hi @Maher96, I am sorry to hear that.

Could you try to see if the same occurs in safe mode? Also, even though it works in other apps, could you test that area of the display in Diagnostics by going to Settings > About phone > Diagnostics > Test > Display?

Re: Problems with Double tap & the notification bar

Maher96 — Thu, 29 Sep 2016 13:09:57 GMT

Nothing change in safe mode
I already tested the tauch screen with diagonestic and it worked perfectly
What i can do plz

Re: Problems with Double tap & the notification bar

Emir1 — Thu, 29 Sep 2016 14:19:05 GMT

Just to make sure, could you also perform the display test in the service menu? To reach it, open the phone pad and enter *#*#7378423#*#* > Service tests > Touch, can you clear the area the notification bar is located at here completely?

There are 2 spaces i can't draw in it As shown in the pic...

Maher96 — Thu, 29 Sep 2016 17:46:53 GMT

There are 2 spaces i can't draw in it
As shown in the picture

Re: There are 2 spaces i can't draw in it As shown in the pic...

Emir1 — Fri, 30 Sep 2016 06:49:58 GMT

That would explain why you are experiencing the behaviour with the notification bar.

Could you try performing a software repair using Xperia Companion and see if that helps? Let me know how it went!

Re: Problems with Double tap & the notification bar

Maher96 — Fri, 30 Sep 2016 23:25:37 GMT

After repairing the same problem occurred
Can protector glass cause the problem or the tauch screen is damaged ?
Help plz ??!!!

Re: Problems with Double tap & the notification bar

dandy63 — Sat, 01 Oct 2016 07:10:06 GMT

If you have a protective cover over the screen especially a glass one take it off & test again

Re: Problems with Double tap & the notification bar

Maher96 — Sat, 01 Oct 2016 09:16:02 GMT

I take of the protective glass
The same problem occurred

Partial Touch stopped working by no reason

kzr007 — Sat, 01 Oct 2016 15:12:05 GMT

Hi everyone!

Few days ago i noticed by typing that my Q letter in keyboard is not working neither 1 then i checked in diagonostics touch screen and there i found that most left of phone screen the touch is not working. Most likely a grid and sometimes it work but by much effort. For example if i swipe from right to left speedily or put pressur on that effected area then it works but however it is useless. I tried factory reset removing SD card etc and trying to do software repair by PCC. But as far as i know it is harwae issue and it seems useless trying about software.

Any one can help me or give me good suggestion what should i do will be greatly appericiated.

Re: Problems with Double tap & the notification bar

Maher96 — Sun, 02 Oct 2016 09:12:30 GMT

Can anyone tell me what to do in this situation plz ??

Re: Problems with Double tap & the notification bar

dandy63 — Sun, 02 Oct 2016 21:02:19 GMT

Best to contact your Local Support i'm afraid......

http://www.sonymobile.com/global-en/support/contact-us/

Re: Problems with Double tap & the notification bar

Emir1 — Mon, 03 Oct 2016 07:37:43 GMT

@Maher96 I agree that the best thing to do in your case would be to get in touch with your Local support in order to have the device examined by a technician at a service center.

Display

NEUp — Thu, 10 Nov 2016 08:40:36 GMT

Notification bar couldn't be pulled and the screen plays by itself.