topic Re: Xperia x sound problem in XPERIA archive

Xperia x sound problem

Mr_47 — Thu, 09 Jun 2016 19:22:27 GMT

Unboxed X today and im not pleased with the product.
The volume when speaking on the phone is really low, ihan cant hear what the other is saying. I have run the diagnostics, it seems the speaker isnt working, i cant hear the sound. When i test the microphone, it repeats the sound quitly. I all ready updated to the latest software, didnt make a difference. Is this from the start?

Re: Xperia x sound problem

Uliwooly — Thu, 09 Jun 2016 19:24:15 GMT

@MrLapland

Rather odd, could you test it in >>> safe mode

Re: Xperia x sound problem

Mr_47 — Thu, 09 Jun 2016 20:03:11 GMT

No, That didnt make a difference. I guess that the speaker is broken. When i put the music on, and the volume up, it is barely and i mean barely noticed from three feet away from the phone.

Re: Xperia x sound problem

Uliwooly — Thu, 09 Jun 2016 20:32:12 GMT

@MrLapland

You probably have a faulty unit, but you could do one more thing, repair it with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia x sound problem

Jake-SonyXperia — Thu, 09 Jun 2016 22:10:21 GMT

Hi MrLapland,

Welcome to the community,

This is really unfortunate, if none of the instructions help with this please take the device back to the place of purchase and or contact Customer Care within your region so they can get this resolved for you.