topic Gorilla Glass broken in XPERIA archive

Gorilla Glass broken

VaibhavCR7 — Thu, 21 Jul 2016 13:46:58 GMT

if only gorilla glass is cracked will it be counted in warranty

Re: Gorilla Glass broken

Didrik — Thu, 21 Jul 2016 13:51:10 GMT

Welcome to the community!

For this type of question you will have to contact your Local support to find information about local warranty and service procedures.

Re: Gorilla Glass broken

YoGem — Tue, 26 Jul 2016 03:58:50 GMT

The XA has no gorilla glass but scratch proof glass, if it fell down and cracked it won't be covered by warranty.

Sorry

Re: Gorilla Glass broken

1adrian1 — Tue, 26 Jul 2016 17:28:33 GMT

Only way that would be covered is if you have phone insurance which I'm guessing you don't have. Broken screens(broken from being dropped) ain't covered by warranty by Sony. Either get a phone repair shop to fix it or look on Amazon or eBay for just the outer glass just the outer glass isn't usually that expensive even for genuine Sony parts and on a new device personally I wouldn't use anything else