topic Re: Wifi doesn't connect after android 6 update in XPERIA archive

Wifi doesn't connect after android 6 update

ehuovinen1 — Tue, 07 Jun 2016 13:49:45 GMT

Hi!

I have a Z3c and my friend has Z3 and Z4 tablet We also have the same type of router (Genexis Platinum-4440).

The wifi connection worked fine with these phones for about a year (earlier android versions). But the minute we installed android 6 the problem started. (I even downloaded the update package using the the wifi.) After the update phone tries connecting to wifi-network but after a while it says: ip-configuration error.

I have tried to reset network settings but it didn't help. I tested with a nother router that the phones wifi works. But changing my genexis router to another is a tricky problem and after all it worked fine with earlier android version so my point of view the problem is in the phones operating system. Also the new update to phone didn't fix the problem (phone says that the newest version is build 23.5.A.0.575)

After Marshmallow update no longer finds wifi networks!

giobel — Tue, 07 Jun 2016 15:03:53 GMT

Hi,

It's the hidden WiFi networks. After we made the update to Android 6, my phone no longer connects to WiFi networks saved. They appear to saved networks, but does not connect. I have deleted and added again, but the next day is doing again!!!! What can I do?

Re: Wifi doesn't connect after android 6 update

Phy — Tue, 07 Jun 2016 16:34:00 GMT

Do you experience the same in safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: Wifi doesn't connect after android 6 update

ehuovinen1 — Wed, 08 Jun 2016 11:47:39 GMT

Hi!

Same problem occurs in safe mode. Phone tries to connect but after a while it says "ip configuration error".

I tried using static ip and managed to get the wifi connection to the router but not to internet. (phone says there's no internet connection an disconnects the wifi in a few seconds. This happens few times and then it stops.) My computer works fine using the same wifi and has internet connection.

Re: Wifi doesn't connect after android 6 update

Cas0 — Wed, 08 Jun 2016 21:49:52 GMT

Have to add a 'me too!' here.

I updated to Marshmallow two days ago and since then it keeps dropping my wifi connection and then refusing to reconnect until I turn toggle the wifi off & on. This certainly never happened previously with Lollipop and neither with Marshmallow on my Nexus 7 tablet, the only change is the Sony update...

There is an added problem with it dropping wifi in that it falls back to using my mobile data which then runs down my credit so I have to remember to keep it off when at home now!

There doesn't seem to be any particular timing to the loss of wifi connection but I have noticed it occuring a once or twice a day so far. I am happy to provide more info to help solve this issue.

Phone Details: Z3 Compact, Android 6.0.1, Build: 23.5.A.0.575

Update:

After uninstalling and reinstalling apps as per my other post this issue seems to have been resolved.

Re: Wifi doesn't connect after android 6 update

stipeCRO — Wed, 22 Jun 2016 12:31:57 GMT

Same thing for me, same mobile phone as Cas0, same version and build

aaaaaaaaaaa

I was warned about Sony and their updates of software but I ignored it, and now this 😕

I'm deeply disappointed.

I rebooted in safe mode and it doesn't happen, at least it didn't happen at first, I didn't wait for it to happen.

What could that mean?

Also, sometimes rebooteing the device did the trick and sometimes rebooting the router. But sometimes even that didn't work.

Also, other devices don't have such problems.

edit: it happens again, even after force restart with simultaneously pressing power button and volume down or up

Corrupt SD card and no Wi-Fi connectivity since software upgrade

PMS72 — Mon, 04 Jul 2016 08:38:40 GMT

Since recent upgrade my WiFi does not connect and the SD card is apparently corrupt. Not happy

Re: Wifi doesn't connect after android 6 update

Automat-2015 — Mon, 04 Jul 2016 10:22:23 GMT

Count me in too for this.

If I go out of signal of a password protected wifi, the phone is unable to reconnect to that network when I come back in range.

Instead, it asks me to connect to free wifi networks that the phone has found available, apparently. But, at the same time, the former network appears in the list discovered.

I have a Z3C, operating on Marshmallow built 23.5.A.0.575

Re: Wifi doesn't connect after android 6 update

stipeCRO — Mon, 04 Jul 2016 10:56:54 GMT

Same problem for me too.

Also, I don't get notifications on yahoo mail nor facebook messenger during that time 😕

Re: Wifi doesn't connect after android 6 update

MyAliasIsGary — Wed, 13 Jul 2016 12:10:24 GMT

Hi all

I'm getting this problem too.

Though it's annoying, there's a simple workround - switch the screen off and on again a second time and you should normally reconnect.

I got this exact problem with lollipop when it first came out. It eventually got fixed by the 3rd lollipop patch.

Regards,

Gary

Re: Wifi doesn't connect after android 6 update

prods4 — Wed, 13 Jul 2016 17:04:04 GMT

hello, does anyone know how to install the previous version of the android?

Re: Wifi doesn't connect after android 6 update

beboo100 — Mon, 18 Jul 2016 04:24:22 GMT

Here it is the magic solution

my xperia is z3 dual

what i did is i swiched the 2 sim cards.

sim1 in slot 2 and sim 2 I put in slot 1

try it and reply to me with the a big smile.

Re: Wifi doesn't connect after android 6 update

Tikka — Sat, 27 Aug 2016 20:34:38 GMT

I am having an issue as well since the most recent patch for Marshmallow build version 23.5.A.1.291.

Since updating WiFi will not even turn on, all I get is a screen saying 'turning on'.

Starting in Safe Mode makes no difference and I have used PC Companion to perform a repair to no avail. When I run the diagnostic test for WiFi it says it passes.

All very frustrating, I love this phone but I have had so many problems with Sony Software updates I fell like giving up, Sony wonders why it is haemorrhaging Smartphone customers - great hardware but poor software and customer experience...

Re: Wifi doesn't connect after android 6 update

ehuovinen1 — Mon, 03 Oct 2016 06:53:14 GMT

The problem is still there.

There's been couple updates but those didn't fix the problem.

I have also tried the software repair and even that didn't help.

Re: Wifi doesn't connect after android 6 update

ninotso — Thu, 03 Nov 2016 01:14:18 GMT

The exact same issue , time to drop sony, no regard for custmers

Spoiler