Warranty question + Battery Problem

Pedr0 — Mon, 18 Jul 2016 14:41:16 GMT

I was wondering if anyone had any luck with getting their phone repaired via warranty whilst having the anti-shatter screen removed. My phone is having the usual battery problem on this site where the battery can one minute have 60% battery then the next 0% before powering off. I accidentally removed my anti-shatter screen whilst removing a screen protector I attached myself. I have since replaced the anti-shatter screen but doesn't have the Sony logo at the top anymore. The problem is with my battery, not the screen. Can anyone advise if I can send it away for repair without incurring the costs of paying out of warranty?

Thanks

Re: Warranty question + Battery Problem

MarlonUk1 — Mon, 18 Jul 2016 15:47:40 GMT

warranty questions are best answered by your local support --> Local support

afaik, the shatter screen protector with the sony logo is actually part of the "hardware" unlike the conventional no sony logo they place in as optional on other devices

topic Re: Warranty question + Battery Problem in XPERIA archive

Warranty question + Battery Problem

Re: Warranty question + Battery Problem