topic Re: Display Issue in XPERIA archive

Display Issue

AdoubleU — Sun, 16 Oct 2016 22:36:56 GMT

Hi!

Have anyone else this issue? It is brand new and the second one with this issue. It looks like liquid under the screen.

Re: Display Issue

CameronT — Sun, 16 Oct 2016 23:10:01 GMT

Welcome to the community.

It is difficult to see from the picture so I will have to take your word for it. I am sorry this has happened twice, it may be a batch problem. I recommend you contact your Local support team.

Re: Display Issue

AdoubleU — Sun, 16 Oct 2016 23:41:02 GMT

Hi Cameron

It looks like a oil film in water. The two XCompact i bought have it on the right side of the screen and they looks identical.

Re: Display Issue

CameronT — Sun, 16 Oct 2016 23:53:55 GMT

@AdoubleU,

I think I can see what you are decribing there. It is a physical issue so I can't really advise anything you can do yourself to fix it.

You could try your retailer for a replacement, however if this is already a replacement and it's got the same issue, the whole batch that retailler has may be a problem.

To ensure the issue is resolved your local repair centre would be the best option. Your Local support team can set that up.