topic I cannot be heard during calls in XPERIA archive

I cannot be heard during calls

mcharundi — Wed, 13 Jul 2016 16:14:07 GMT

mic not working I can hear the other end but nobody can hear me.Bluetooth stays on all the time every time I try to put it off it doesn't work.

Also it is overheating

I don't know what to do

Re: I cannot be heard during calls

MarlonUk1 — Wed, 13 Jul 2016 16:53:16 GMT

try to place a call while on safe mode

or run Xperia Diagnostics. settings>about phone>diagnostics

if you recently updated your device try to perform software repair using Xperia Companion

Re: I cannot be heard during calls

CameronT — Thu, 14 Jul 2016 01:10:40 GMT

Hi @mcharundi,

Welcome to the community.

If the same issue occurs in safe mode, please try a software repair.