topic Re: Front Camera not functioning, Marshmallow 6.0.1 in XPERIA archive

Front Camera + SD Card not functioning, Marshmallow 6.0.1

TheMahdawi — Sun, 24 Apr 2016 16:12:18 GMT

Good day

I have a Sony Xperia Z3 Dual D6633 recently updated from Lollipop (23.4.A.1.264) to Marshmallow 6.0.1 (23.5.A.0.570)

-Before the update:
.SD Card was detected and working (All data available, going to Storage in settings shows the SD Card to be present)
.Front facing camera working (switch button in camera app available, ability to switch in Snapchat and Skype)

-After the update:
.SD card not detected (When used in another device such as PC and other Androids, it is functional. Also, Storage option in Settings does not show the SD Card, only shows the Internal Memory)
.Front facing camera not detected (no switch button in camera app, Snapchat and Skype doesn't change to front camera, Diagnostic test from settings doesn't detect the camera)

Please advise

Thanks!

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

MarlonUk1 — Mon, 25 Apr 2016 10:12:06 GMT

this is a known bug, and already been reported

Re: Xperia Z3 does not recognize SD memory

Kh_shams — Tue, 26 Apr 2016 05:38:16 GMT

I have the same memory card problem after updating to marshmallow!!

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

TheMahdawi — Wed, 27 Apr 2016 05:14:01 GMT

May I get a link of the thread with the bug report?

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

JorgeVarandas — Wed, 27 Apr 2016 14:36:55 GMT

I have exactly the same problem on my Xperia z3 (D6603) after update.

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

Msa3 — Thu, 28 Apr 2016 04:12:59 GMT

Hi everybody,

I also have same problem with my Xperia Z3 D6653 only for SD Card after upgrading to Android 6. The front camera works.

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

Msa3 — Thu, 28 Apr 2016 10:53:15 GMT

Hey guys,
I formatted the SD card with another android device, inserted it and restarted (it is necessary) the phone. Now, it works properly

Hope this is helpful...

memory card not working

oblaxz — Sun, 01 May 2016 14:03:54 GMT

can someone help me about after i updated to android marshmallow from android lollipop the memory card does'nt work anymore. i tried to remove and install again still the phone dont read the mmc. before i upgrade all is working well. thanks in advance

Re: memory card not working

nacter — Sun, 01 May 2016 14:20:43 GMT

got the same problem after update to android 6 on xperia z3, dosnt recognice MICRO SD card

Re: Front Camera + SD Card not functioning, Marshmallow 6.0.1

nacter — Sun, 01 May 2016 17:25:36 GMT

reformat it on another android phone works to see it on our Z3

Phone suggested I transfer to sd card, now I can't access my apps

lgrich — Fri, 06 May 2016 23:06:49 GMT

please someone what can i do to get my apps back from my sd card

Re: Phone suggested I transfer to sd card, now I can't access my apps

Uliwooly — Fri, 06 May 2016 23:12:35 GMT

@lgrich

If you moved the apps to the SD card and then unmounted the SD card, you will have to re-download them to restore them, there's no other way around, this is not a Sony issue but how Android handles apps to SD card.

Re: Apps can't write on sd card.. Marshmallow

Uliwooly — Mon, 09 May 2016 05:36:36 GMT

They should unless you restricted the apps

Re: Apps can't write on sd card.. Marshmallow

Rickard — Mon, 09 May 2016 06:49:06 GMT

After updating to Android 6.0, you might experience that some third-party apps can't find the SD card. In Android 5.1, the path to the SD card was /storage/sdcard1. In Android 6.0, however, the path has been changed to /storage/xxxxxxxx, where xxxxxxxx is the serial number of the SD card. Third-party app developers should always use APIs provided by Google to access the external storage.

Latest update removes memory card use

Faunderson — Thu, 12 May 2016 18:44:31 GMT

Hi, can anyone tell me why Sony has removed my ability so use the memory card in my phone? It was a reason I have been with them for phones for so long. I have information I cannot access and yes it isn't the end of the world it isn't right to take something away from a customer with no mention or prior notice just a here you go your memory card that you paid for yourself is now inaccessible

Cheers sony

Re: Apps can't write on sd card.. Marshmallow

TheMahdawi — Fri, 13 May 2016 09:13:48 GMT

@Rickard

what about the problem with the Front Facing Camera?

Front Camera not functioning, Marshmallow 6.0.1

TheMahdawi — Fri, 20 May 2016 10:13:02 GMT

From Lollipop (23.4.A.1.264) to Marshmallow 6.0.1 (23.5.A.0.575)

-Before the update:
.Front facing camera working (switch button in camera app available, ability to switch in Snapchat and Skype)

-After the update:
.Front facing camera not detected (no switch button in camera app, Snapchat and Skype doesn't change to front camera, Diagnostic test from settings doesn't detect the camera)

Please advise

Thanks!

Re: Front Camera not functioning, Marshmallow 6.0.1

MarlonUk1 — Fri, 20 May 2016 11:41:32 GMT

Perform software repair using Xperia Companion

if not fixed

send your device to your local service center Local support

Re: Front Camera not functioning, Marshmallow 6.0.1

Emir1 — Fri, 20 May 2016 11:46:34 GMT

Hi @TheMahdawi,

I am sorry to hear that.

I can see that you have tried most troubleshooting steps aside from safe mode, could you try that?

Aside from safe mode I'd suggest that you try performing a software repair using Xperia Companion since the front camera behaviour is the same throughout multiple apps as well as Diagnostics.

Re: Front Camera not functioning, Marshmallow 6.0.1

TheMahdawi — Fri, 20 May 2016 17:41:08 GMT

Hi @Emir

I tried that. Attempts were unsuccessful 😕