https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479083#M534682 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>How come?</P> Sun, 03 Jan 2016 17:52:21 GMT Uliwooly 2016-01-03T17:52:21Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479076#M534675 <P>i have c4 duel and i have a problem which is when i make a call or when i receive a call it enter into stand by, even if i push the start button, what should i do?&nbsp;</P> Sun, 03 Jan 2016 17:18:08 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479076#M534675 nihed 2016-01-03T17:18:08Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479077#M534676 Do you experience the same on safe mode?<BR /><BR />How to boot on safe mode<BR /><A href="http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008</A><BR /><BR />How to boot on safe mode on Lolipop<BR />1. press and hold the power key<BR />2. once you get the pop up menu&nbsp;<BR />3. press and hold "power off"&nbsp;<BR />4. Boot on safe mode should become available<BR /> Sun, 03 Jan 2016 17:20:14 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479077#M534676 Phy 2016-01-03T17:20:14Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479078#M534677 <P>i did what u said but still have the same problem <SPAN class="lia-unicode-emoji" title=":confused_face:"><span class="lia-unicode-emoji" title=":confused_face:">😕</span></SPAN>&nbsp;</P> Sun, 03 Jan 2016 17:37:01 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479078#M534677 nihed 2016-01-03T17:37:01Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479079#M534678 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>That seems to be a network issue more than a phone issue.</P> Sun, 03 Jan 2016 17:41:44 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479079#M534678 Uliwooly 2016-01-03T17:41:44Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479080#M534679 <P>really! but i have no problem with the network i can receive calls but when i replay the screen turn into stand by&nbsp;</P> Sun, 03 Jan 2016 17:47:00 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479080#M534679 nihed 2016-01-03T17:47:00Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479081#M534680 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>could you post a screenshot?</P> Sun, 03 Jan 2016 17:49:31 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479081#M534680 Uliwooly 2016-01-03T17:49:31Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479082#M534681 <P>i can't <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp;</P> Sun, 03 Jan 2016 17:51:05 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479082#M534681 nihed 2016-01-03T17:51:05Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479083#M534682 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>How come?</P> Sun, 03 Jan 2016 17:52:21 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479083#M534682 Uliwooly 2016-01-03T17:52:21Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479084#M534683 <P>i told you that the screen turn into stand by when i make a call</P> Sun, 03 Jan 2016 17:59:56 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479084#M534683 nihed 2016-01-03T17:59:56Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479085#M534684 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>when you say standby, are you referring to the screen being black? if so, does your phone has a protective case or film or glass?</P> Sun, 03 Jan 2016 18:01:11 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479085#M534684 Uliwooly 2016-01-03T18:01:11Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479086#M534685 <P>yes the screen being black; i have protective glass&nbsp;</P> Sun, 03 Jan 2016 18:07:57 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479086#M534685 nihed 2016-01-03T18:07:57Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479087#M534686 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>Remove it &gt; clean the screen &gt; restart the phone &gt; report back&nbsp;</P> Sun, 03 Jan 2016 18:11:49 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479087#M534686 Uliwooly 2016-01-03T18:11:49Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479088#M534687 <P>same problem :'(&nbsp;</P> Sun, 03 Jan 2016 20:24:24 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479088#M534687 nihed 2016-01-03T20:24:24Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479089#M534688 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>without the screen filter/glass &gt; settings &gt; about phone &gt; diagnostics &gt; test &gt; test the proximity sensor.</P> Sun, 03 Jan 2016 22:17:11 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479089#M534688 Uliwooly 2016-01-03T22:17:11Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479090#M534689 <P>it vibrates&nbsp;</P> Mon, 04 Jan 2016 15:37:53 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479090#M534689 nihed 2016-01-04T15:37:53Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479091#M534690 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/693069">@nihed</A></P> <P>Next stop, repair with PCC</P> <P><A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair/m-p/1061294" target="_blank">software repair</A></P> <P><FONT color="#1f9d19"><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P> <P><FONT color="#990999"><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P> <P><FONT color="#ea0000">&nbsp;</FONT></P> <P><FONT color="#ea0000"><FONT color="#ea0000"><A href="https://community.sony.com.mk/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P> Mon, 04 Jan 2016 16:03:22 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479091#M534690 Uliwooly 2016-01-04T16:03:22Z https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479092#M534691 <P>I have&nbsp;same problem did you fixit!!</P> Fri, 11 Mar 2016 08:04:28 GMT https://community.sony.com.mk/t5/xperia-archive/screen-turns-off-when-placing-calls/m-p/3479092#M534691 Kezxxx 2016-03-11T08:04:28Z