topic Re: videos cant be played in anyway !!! in XPERIA archive

videos cant be played in anyway !!!

breka3 — Fri, 01 Jan 2016 23:37:33 GMT

i am havind this problem for like 8 months now in stock rom i tried everything u could imagin to fix it , videos cant played on facebook , youtube , camera cant record videos , the only temporery solution is to restart it get fixed for sometime then the bug is back again tried everything nothing gets fixed i really need help am sick of this problem......and many people are asking for fix

Re: videos cant be played in anyway !!!

Uliwooly — Fri, 01 Jan 2016 23:45:42 GMT

@breka3

did you unlocked the bootloader?

Re: videos cant be played in anyway !!!

Phy — Fri, 01 Jan 2016 23:47:19 GMT

Do you experience the same on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 00:38:14 GMT

yes i unlocked it

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 00:39:44 GMT

tried safe mode it works but i cant use facebook nor youtube on safe mode , and gets fixed on restart so it will not be obvious on safe mode except after houres of usage

Re: videos cant be played in anyway !!!

Phy — Sat, 02 Jan 2016 00:53:41 GMT

The issue its caused by a third party app.

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 01:10:45 GMT

i made factory reset more than 10 times flashed many stock roms of defferent versions of lollipop , still the same after some while after restarting the phone the issue comes back , the only thing that fixed the issue was flashing cyanogen i hade no proplem in videos at all in cyanogen but i had another bugs concerning the cyanogen ,soi reverted back to stock i had the same issue again....
sry for bad english

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 01:13:26 GMT

its something wrong about videos it happens in camera app when trying to record , it happens in facebook that cant play any videos , youtube also , but if i opened facebook in chrome videos work correctly

Re: videos cant be played in anyway !!!

Uliwooly — Sat, 02 Jan 2016 02:01:28 GMT

@breka3

I want you to try something, repair the phone with PCC, yes even if you have done it before, do NOT add your Gmail address nor update any app, don't download any app then test the videos and report back

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 10:38:56 GMT

Tried that before i found it on the forum didnt fix anything for me, /t5/Xperia-Z2/Lollipop-has-killed-video-playback/m-p/971636#M26507 this post have the same issue exactly as me amd also he didnt find a solution there, i think the problem lies in the firmware

Re: videos cant be played in anyway !!!

Uliwooly — Sat, 02 Jan 2016 17:18:33 GMT

@breka3

Try my suggestion and report back or > contact your Local support, you shouldn't assume that the two issues are the same.

Re: videos cant be played in anyway !!!

breka3 — Sat, 02 Jan 2016 17:32:31 GMT

Ok i ll try, and i forgot something else, when the bug happens i tried logging out of my gmail account (i thought it may be will fix something) when i tried logging in back i couldnt logg in except after a restarting phone