topic Rotation stopped working in XPERIA archive

Rotation stopped working

Whysony12 — Wed, 10 Feb 2016 12:17:28 GMT

I own Xperia Z5 Daul and suddenly the rotation senser stoped working for 4 days so i repaired it on Pc Companion and the problem won't go, to make sure i tested it on diagnostics the Gyroscope seems to be not working i believed that the senser has a problem but later at night my phone slipped from my hand and fell on the carpet luckily nothing bad happened not even a scratch but what happened is the rotation started working again normally and i just want to know if the problem is hardware or software because i might need to replace it at the service 600$ phone and this happens really makes angry and disappointed with Sony.

Re: Rotation stopped working

Christofer — Wed, 10 Feb 2016 12:32:58 GMT

Hi @Whysony12,

Sorry to hear about your phone.

Since a software repair in PC Companion didn't help when you tried one before it seems hardware related. If you experience that the rotation stops working again I suggest that you get in touch with your Local support team for more information on how to proceed with this.

Re: Rotation stopped working

Whysony12 — Wed, 10 Feb 2016 21:34:59 GMT

Ok thanks