topic Chinese error when trying to make a call in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474789#M532430 Hi, I recently applied an update and now when I try to call someone I receive an error message in Chinese and it won't allow me to make the call. I have attached a screenwriter of the.error below. I've disabled the Chinese keyboard after reading some suggestion and cleared the cache under setting, apps, Chinese keyboard but still it persists. Any ideas?<BR /> Tue, 09 Feb 2016 15:16:55 GMT Clare1975 2016-02-09T15:16:55Z Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474789#M532430 Hi, I recently applied an update and now when I try to call someone I receive an error message in Chinese and it won't allow me to make the call. I have attached a screenwriter of the.error below. I've disabled the Chinese keyboard after reading some suggestion and cleared the cache under setting, apps, Chinese keyboard but still it persists. Any ideas?<BR /> Tue, 09 Feb 2016 15:16:55 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474789#M532430 Clare1975 2016-02-09T15:16:55Z Re: Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474790#M532431 Sorry I'm also struggling to add a screenshot of the error <SPAN class="lia-unicode-emoji" title=":disappointed_face:"><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></SPAN> sods law Tue, 09 Feb 2016 15:22:40 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474790#M532431 Clare1975 2016-02-09T15:22:40Z Re: Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474791#M532432 <P>This might be related to some 3rd party app. To post a screenshot, request desktop version first.</P> Tue, 09 Feb 2016 15:33:38 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474791#M532432 _alexdon_ 2016-02-09T15:33:38Z Re: Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474792#M532433 Thanks alexdon. lll do it now Tue, 09 Feb 2016 15:47:46 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474792#M532433 Clare1975 2016-02-09T15:47:46Z Re: Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474793#M532434 <P><IMG src="https://community.sony.co.uk/legacyfs/online/28795iB302720D38584173/image-size/original?v=mpbl-1&amp;px=-1" border="0" alt="Screenshot_2016-02-09-15-03-08.png" title="Screenshot_2016-02-09-15-03-08.png" /></P> Tue, 09 Feb 2016 15:49:58 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474793#M532434 Clare1975 2016-02-09T15:49:58Z Re: Chinese error when trying to make a call https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474794#M532435 <P>Do you have a Z3? It looks like you are running something below 5.1.1.</P> <P>Boot in&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;and check if the same problem occurs.</P> Tue, 09 Feb 2016 15:55:54 GMT https://community.sony.com.mk/t5/xperia-archive/chinese-error-when-trying-to-make-a-call/m-p/3474794#M532435 _alexdon_ 2016-02-09T15:55:54Z