topic Re: Portable hotspot problem in XPERIA archive

Portable hotspot problem

Hectorini495 — Mon, 08 Feb 2016 01:09:03 GMT

Hello every one, I have a Xperia C4 (E5306)

when i turn on the portable WI-FI hotspot, the cell phone say "Tethering error" Error occurred during tethering

the same says when i turn on the "USB tethering"

My cellphone has the last up date.

Please fix it.

rdate

Re: Portable hotspot problem

Jake-SonyXperia — Mon, 08 Feb 2016 01:11:39 GMT

Hi Hectorini50,

Welcome to the community,

Can you please boot to safemode and let us know if the issue continues.

Safemode instructions

Re: Portable hotspot problem

Hectorini495 — Tue, 09 Feb 2016 05:51:26 GMT

Hello, Jake, the problem still persists in safemode

Re: Portable hotspot problem

Jake-SonyXperia — Wed, 10 Feb 2016 23:57:42 GMT

This could be software related. I suggest you perform a software repair on the handset to help resolve this issue.

Software repair instructions

Re: Portable hotspot problem

Hectorini495 — Wed, 17 Feb 2016 03:28:55 GMT

I did it, the error still persists

Re: Portable hotspot problem

Jake-SonyXperia — Wed, 17 Feb 2016 23:24:26 GMT

Thats really unfortunate, it's possible that this could be software. I suggest contacting the customer care team directly via phone.

Use my signature below to find contact details.

Re: Portable hotspot problem

YoGem — Sat, 27 Feb 2016 04:08:16 GMT

Question.. Is your carrier blocking tethering? Not all carriers allow it and some branded phones do have the tethering option but it's disabled if the plan doesn't allow it.

Re: Portable hotspot problem

Hectorini495 — Sat, 27 Feb 2016 04:18:18 GMT

Hello YoGem, my father has a Xperia M4 with the same carrier and it works perfect 👌😕