topic Re: Touch screen not responding in XPERIA archive

Touch screen not responding

Zilberstein — Sun, 13 Mar 2016 15:57:53 GMT

Dear all,

I'm having a problem with my D2212. The touch screen stopped responding at all. It started working innacurate. For example, it took a while till I was able to draw a correct graphical key or just touching in the browser caused resizing of the page and so on. But now it stopped working at all. My question is if it is the touchscreen itself and changing it would help or such sympoms are rather pointing at the touch screen controller or amy be something else.

Thanks for helpful answers in advance.

Re: Touch screen not responding

Uliwooly — Sun, 13 Mar 2016 17:24:58 GMT

@Zilberstein

hard to tell, you could first repair it with PCC to narrow down the problem, if PCC doesn't help you could contact your Local support or repair it yourself

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Touch screen not responding

Zilberstein — Sun, 13 Mar 2016 19:08:46 GMT

Thanks for the reply. The problem is that I can't connect to PCC as I need to unlock the phone and enter the PIN for the SIM, which is not possible with my problem. Or is there a way?

Re: Touch screen not responding

Uliwooly — Mon, 14 Mar 2016 03:22:29 GMT

@Zilberstein

You can use PCC but will delete everything, just run PCC and keep the phone turned off