topic Re: New Xperia Z5 phone in XPERIA archive

Z5 uses more battery after update to Android 6.0

Phil9955111 — Sat, 16 Apr 2016 13:08:12 GMT

Hello,

I have a news Xperia Z5 phone from 7 day's, after an upgrade to Android 6, the autonomy of my battery is decrease form 3-4 day's to 1 day !!

Please fix it urgently...

I would like to downgrade to android 5 due this bug, give my a procedure please.

Tks.

Topic edited by Rickard

Re: New Xperia Z5 phone

MarlonUk1 — Sat, 16 Apr 2016 14:41:39 GMT

Please post you battery usage screenshot so we can see what apps are draining your battery.

Re: New Xperia Z5 phone

Phil9955111 — Sat, 16 Apr 2016 16:17:38 GMT

Full charge this day at twelve o'clock, at eighteen o'clock 82% of battery more disponible, practically with out usage.

Using from last battery charging :

8% on GSM saving

7% on screan

4% Phone not active

Autonomy max remaining only 21h !!

Battery Saver : On

Optimisation of battery performed

This mobile with Android 6 is a calamity... When this problem will it be fixed ?

Is there an official proceeding from Sony to return on Android 5 ?

This version of Android 6 ought never to have disseminated with such bug !! This is a shame for Sony.

Re: New Xperia Z5 phone

MarlonUk1 — Sat, 16 Apr 2016 23:39:48 GMT

I meant you take a sreenshot of the battery usage screen itslef with the graph.

1 week after buying a new device usually isn't a good time to know battery performance since it will be used contantly due to background optimisation of the apps.

there are lots of topics about battery drain, try to search and read about the solutions

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Xperia-Z1s-sudden-battery-drain/m-p/1061055/highlight/true#M46487

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Battery-drain-problem/m-p/1072352/highlight/true#M46893

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Battery-drain/m-p/1096926/highlight/true#M47704

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Xperia-Z1-Battery-Drain/m-p/390839/highlight/true#M978

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Battery-Drain-Z5/m-p/1114723/highlight/true#M16487

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Xperia-z5-Premium-battery-Drain-so-fast/m-p/1061895/highlight/true#M2896

you can only revert to android 5.0 by sending in your phone at your local service center http://support.sonymobile.com/global-en/contactUs/

Re: New Xperia Z5 phone

adamlee2014 — Sun, 17 Apr 2016 11:23:25 GMT

You can use flashtool to downgrade. Google how to do it there are plenty of tutorials. You do not need to send your phone off. Total rubbish

Re: New Xperia Z5 phone

Phil9955111 — Sun, 17 Apr 2016 15:19:50 GMT

Thank you Nolramlb for your help,

I'm system engineer on NT/Linux system, a few days are enough for my to understand the operation of this unit and set it correctly.

On your URL link, only 2 are realy useful for my (the last two). The only function that I had forgotten to set is:

Get into phone settings > Security > Apps with usage access >

When I woke up today, my phone battery was fully discharged. I will make you a screenshot as requested later, just for fun, because in fact I have already reported to you all the necessary information.

The problem I have is that the function been removed the Stamina fonction of Android 6. I can understand Stamina was not compatible with Android 6, but Sony should have waited to make it compatible before distribute Android 6 for the general public. It is a serious mistake on their part to have done so ! This causes frustration and anger of people who bought this phone as me...

Sell a beautiful and fully functional phone on Android 5 and make almost unusable with the updated Android 6, it is disrespectful of customers who trusted this brand !! I hope it will never be so in the future...

My first instinct was to contact the support center to which you refer, they told me they could do nothing for me and gave me the address of this forum. It is worthy of a very bad customer service.

On the other hand I dont want to or have to send it for repair or to perform an unofficial downgrade, I do not want to damage the phone or lose warranty. Since this update, I Regret this purchase and I would like to obtain a refund and back to Apple with which I have never had neither worries nor need to break my head to administer my phone. I have enough work with my computers... This is a very bad experience that I realize there with my first Android phone, I never think a buy one in the future in view of these problems.

Best regards.

Re: New Xperia Z5 phone

Phil9955111 — Sun, 17 Apr 2016 15:25:37 GMT

Thanks you "92" for your help.

I'm afraid of losing the guarantee of my phone if I am not an official procedure of Sony. Else it will certainly pose challenges for drivers or Sony applications if I use an unofficial downgrade ...

Best regards.

Re: New Xperia Z5 phone

Phil9955111 — Sun, 17 Apr 2016 16:35:36 GMT

Re: New Xperia Z5 phone

Phil9955111 — Tue, 19 Apr 2016 01:12:33 GMT

Hi,

It's possible to optain a assistance from Sony team plz ?

Re: New Xperia Z5 phone

Phil9955111 — Fri, 22 Apr 2016 11:44:24 GMT

Good news : STAMINA mode makes a return to Japanese Xperia Z4/Z5 models on Marshmallow :

http://www.xperiablog.net/2016/04/19/stamina-mode-makes-a-return-to-japanese-xperia-z4z5-models-on-marshmallow/#more-41402

Please distribute it quickly in the world !!

Re: Z5 uses more battery after update to Android 6.0

dobenet — Fri, 22 Apr 2016 17:15:53 GMT

@Phil995511 wrote:
Hello,
I have a news Xperia Z5 phone from 7 day's, after an upgrade to Android 6, the autonomy of my battery is decrease form 3-4 day's to 1 day !!
Please fix it urgently...
I would like to downgrade to android 5 due this bug, give my a procedure please.
Tks.
Topic edited by Rickard

Hello,

I'm sorry to say this, but you come here with a common problem, already exposed in multiples topics, and instead of searching a solution, you blame Sony for a patch. Are you sure the phone is the problem ? I use my Z5C with 48h battery life and it works quite fine under Marshmallow.

You upgraded from Lolipop to Marshmallow, did you clean all apps cache ? Did you check all settings ? Did you try in safe mode ? In last solution, did you restore the phone as new to start from fresh ? There are so many helps you can find here in similar topics, you could check these first.

Z5 models are good phones, and I think Sony made a good job with the Marshmallow update, but unlike iOS, Android needs some precise tuning to fit your use, hope you will find a solution in this forum

Re: Z5 uses more battery after update to Android 6.0

Phil9955111 — Sat, 23 Apr 2016 11:45:58 GMT

In fact this subject has already been treated, no workable solution seems to have been found. Regarding you blame me ... I searched solutions without success.

If you read the posted messages, you must understand these are not phones that are an issue, but the update Android 6 which has been sloppy.

Before the update I had 3-4 days of battery life. Sony advertised in their advertising commercials for this phone saying it provides 48 hours of autonomy. It have 24 hours on standby without any applications launched or made calls or sent messages.

If you buy a car 75 horses, that you bring to the mechanic engineer for an upgrade and you obtain with a car with 35 horses will develop what will be your reaction ?

With out applications in cache, the result is the same. I checked all the settings. I did not buy this phone to use it in safe mode ... or to spend as much time trying to make it work better.

How did you get on your phone for obtain 48 hours of battery life ?

Design and electronics are very good, but the software aspect is bad. This is a rookie mistake that has been committed by the software developers ... it has created a patch that is only available in Japan ? What do they expect to disseminate it widely ?? Sadly what happens to us with these phones is a good example of errors who tarnishing the reputation of a company. This way of doing is almost a commercial scuttling.

Contrary to what you say with Android 5 there is no need to waste time trying to properly operate this unit, everything is perfect, with Android 6 solutions are sought without success.

If I were an executive of Sony, I would have already taken action overlooked the developers and I would have broadcast the aforementioned patch immediately worldwide ...

I hope the patch diffuse in Japan will be available for all in the hours to come up or the next coming days !

Re: Z5 uses more battery after update to Android 6.0

dobenet — Sun, 24 Apr 2016 12:03:45 GMT

Hello,

I can understand what you say, and yes, you should just buy the phone and it should work as you want. I agree with that, but even Apple can't do this with its iPhone.

I did not upgraded from 5 to 6, at each major release I prefer to start from fresh. Then I disable as many apps and services I can that I don't use, like Sony internal apps because I prefer Google apps and Playstation (I don't have one), video editor, music plugins, foreign keyboards, lifelog which consume a lot when logging everything you do, etc... (without beeing root, just with app manager settings). I have one widget and no animated background.

You could save the entire phone with the Sony PC app, then restore a fresh new one and see if the problem is there from the beginning. If no, then try to find which app is the problem, and you can restore your save at any moment if needed.

I personally find Doze quite efficient as I only burn 5% battery during night, but you can wait for next minor update arriving soon which will get back the Stamina mode which many are waiting.

Re: Z5 uses more battery after update to Android 6.0

Phil9955111 — Sun, 24 Apr 2016 17:15:24 GMT

Hello,

Thank you for your reply.

Unfortunately for me I've done executed everything you say without success ... If you are still under Android 5, I understand better that you get good battery life with your phone, I bitterly Regrete of have realized this upgrade to Android 6...

What is Lifelog ? I have not found application with this name ?

I tried installing Greenify without success.

Excuse me for my bad English, it's not my native language.

Best regards

Re: Z5 uses more battery after update to Android 6.0

dobenet — Mon, 25 Apr 2016 15:01:35 GMT

No, I said I did not upgrade from 5 to 6, but start from scratch instead. I'm under Marshmallow now and happy with it.

Lifelog is preinstalled in 6 and you can't uninstall it, just disable it.

Re: Z5 uses more battery after update to Android 6.0

Beldoo — Mon, 25 Apr 2016 20:15:55 GMT

I have same problem with battery after updating to marshmallow z5 p

Re: Z5 uses more battery after update to Android 6.0

Phil9955111 — Wed, 27 Apr 2016 14:03:16 GMT

The only one solution I found for now to gain some autonomy is to install Greenify.

https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=fr

I found this article that I have not yet had time to read completly and test :

https://www.orduh.com/fix-sony-xperia-z5-battery-drain-overheating/

!! Warning becoming root administrator of the phone may break the guarantee in some countries apparently it !!

Sony made the necessary resolve this issue for users of their phones in Japan but not in the rest of the world ?

http://www.xperiablog.net/2016/04/27/android-6-0-marshmallow-lands-on-softbank-xperia-z4-32-1-d-0-284/

http://www.xperiablog.net/2016/04/19/stamina-mode-makes-a-return-to-japanese-xperia-z4z5-models-on-marshmallow/

They need to change their way of thinking and if they want to satisfy international customers and continue to gain market share rather than lose. In recent years, Sony has stopped the sale of computer monitors and sale of Vaio abroad...

They must understand that they must adopt a new way of thinking to satisfy everyone and do good bissness. Unfortunately the Japanese generally did seem difficult to understand the needs of Westerners, they have a very strong culture and a way of doing good to them... They should really change things, if Sony seeks a counselor I am willing to get into the adventure

We all hope that the new firmware build number 32.1.F.1.38 happens in Europe and the rest of the world very quickly, irrespective of telephone operators.

Best regards.

Re: Z5 uses more battery after update to Android 6.0

Phil9955111 — Wed, 27 Apr 2016 14:05:11 GMT

The only one solution I found for now to gain some autonomy is to install Greenify.

https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=fr

I found this article that I have not yet had time to read completly and test :

https://www.orduh.com/fix-sony-xperia-z5-battery-drain-overheating/

!! Warning becoming root administrator of the phone may break the guarantee in some countries apparently it !!

Sony make the necessary to resolve this issue for users of their phones in Japan but not in the rest of the world !?

http://www.xperiablog.net/2016/04/27/android-6-0-marshmallow-lands-on-softbank-xperia-z4-32-1-d-0-284/

http://www.xperiablog.net/2016/04/19/stamina-mode-makes-a-return-to-japanese-xperia-z4z5-models-on-marshmallow/

They must understand that they must adopt a new way of thinking to satisfy everyone and to obtain a good bissness. Unfortunately the Japanese generally did seem difficult to understand the needs of Westerners, they have a very strong culture and a way of doing good to them... They should really change things, if Sony seeks a counselor I am willing to get into this adventure

We all hope that the new firmware build number 32.1.D.0.284 happens in Europe and the rest of the world very quickly, without passing by the phone operators.

Best regards.

Re: Z5 uses more battery after update to Android 6.0

Phil9955111 — Thu, 23 Jun 2016 19:20:32 GMT

Hello,

Thank you so much for the update to the version 32.2.0.224 in the return of Stamina function.

Unfortunately the new Stamina function does not give me more independence if activated or not activated !? I have only 24 hours of battery life on my phone.

Only Greenify app extends a little life of my battery.

In Ultra Stamina mode, it is regrettable that the Home screen changes ...

I hope you will continue on the Stamina function and make it more effective as she was under Android 5 (3 days of battery life).

Best regards.