topic Re: No Mac or IP address in XPERIA archive

No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 18:35:50 GMT

I have downgraded to kitkat as EE told me I needed to but I can't repair my phone via pc companion as WiFi is needed to dl large files. Is there a way to repair without WiFi?

Re: No Mac or IP address

Uliwooly — Thu, 04 Feb 2016 19:10:57 GMT

@Nikki2

How did you downgrade your phone?

Why would a carrier/network suggest to downgrade your phone?

Re: No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 19:16:26 GMT

I got the firmware link through this forum, they plugged my phone into their computer and said I need to downgrade but I can't send it away because I have no warranty.

Re: No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 19:39:17 GMT

To clarify, I went into EE with this WiFi issue and they said there was a problem with the software and said I had to downgrade.

Re: No Mac or IP address

Uliwooly — Thu, 04 Feb 2016 19:49:05 GMT

@Nikki2

That's quite odd, did you/they used Flashtool or EMMA?

Re: No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 19:56:20 GMT

I used flashtool.

Re: No Mac or IP address

Uliwooly — Thu, 04 Feb 2016 20:20:12 GMT

I don't understand why a carrier/network will suggest that you downgrade using a third party / Non-Sony software.

Re: No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 20:24:15 GMT

I have no warranty as my screen was smashed and I stupidly went to a shop instead of going through my insurance. So it was either doing it myself or having a huge software bill through EE, or so the staff said.

Re: No Mac or IP address

Uliwooly — Thu, 04 Feb 2016 20:34:31 GMT

@Nikki2

Got it, use flashtool again, but download a different firmware and report back.

Re: No Mac or IP address

Nikki2 — Thu, 04 Feb 2016 20:35:53 GMT

Any tips on where to get a different firmware?

Re: No Mac or IP address

Uliwooly — Thu, 04 Feb 2016 20:40:19 GMT

@Nikki2

/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/td-p/593459

You could use xperiafirm and flashtool or check the XDA forum

Re: No Mac or IP address

Nikki2 — Sat, 06 Feb 2016 09:01:12 GMT

Nothing has changed. Went into EE yesterday and they ran a diagnostics on it and said they did not find any errors. Even though they can see there's no WiFi they were stuck for an answer. I spoke with a Sony rep and they just told me to repair via pc companion again which I have just done and nothing has changed.

Re: No Mac or IP address

nizinsky1974 — Sat, 06 Feb 2016 11:25:22 GMT

There won't be any help. They will tell you to.send it to Sony for repair. Because you have no warranty you must expect heavy bill. I can assure you that there is no hardware problem only some kind of glitch in their firmware. Sony even doesn't know what is it. If you send it to Sony they won't repair it and if your phone was under warranty they would give you a new one. So you need to pray for a new update that may accidently fix it or maybe not. Im in the same situation like you. I didn't find any solution to it, there only one I have found is that somebody discovered that wi fi start to work back with no reason.