topic Re: Unusual headphone jack problem in XPERIA archive

Unusual headphone jack problem

Iucky — Fri, 27 May 2016 20:09:22 GMT

So, I've had my phone for just under 6 months and I've been listening to music or watching videos on it for easily 60% of the time; and all of a sudden my headphone jack won't work! (the left channel hardly ever works, the right channel is either, faint, not working or extremely loud) There's like a sweet spot that I have to place my finger for the headphones to work, and it's in the most awkward spot, so using that is out of the question.

Let me set some stuff out the way

It does NOT display the headphones not supported message
I have cleaned the jack
I have tried different headphones and the same result happens
I have tried all said headphones on separate phones and they work 100% for the other phones
I have cleared smart connect data

I could try factory resetting it but I want that as a last resort

Any help would be accepted

Re: Unusual headphone jack problem

Iucky — Fri, 27 May 2016 20:14:57 GMT

Also, this started happening around a week ago, my last download was today and anything prior was around 2/3 weeks ago

Re: Unusual headphone jack problem

Uliwooly — Fri, 27 May 2016 20:20:04 GMT

@Iucky

you could repair the phone with XC and see if that solves the issue, if it doesn't, contact your Local support

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Unusual headphone jack problem

mukeshra — Fri, 03 Jun 2016 05:18:02 GMT

my headphone jack has suddenly stopped working music automatically starts playing sound comes from speaker

Re: Unusual headphone jack problem

Uliwooly — Sun, 05 Jun 2016 01:11:29 GMT

@mukeshra

Try all the above suggestions