Sony Xperia Z3 Camera app problem

marvinmoyco — Fri, 27 May 2016 09:36:56 GMT

Good day!

I would like to ask if anyone here can help me solve my problem.
For a while now, I have my Xperia Z3 and I love using it. However, I noticed recently (I think just a month before) that whenever I record a video, something odd happens to the video. WHen the video is in its last second, the video freezes but the audio continues to go smoothly. I tried to flash different rom (KitKat, Lollipop, or Marshmallow) and still it is the same. Now, when I downloaded a third party camera app, and I recorded a video, the video didn't freeze in the last second! Also, I think that the problem only comes when I use the Video Mode because when I use different AR Effects and record a video, the video didn't freeze in the last second.

So I think that the problem is with the software because I already tried to factory reset, reflash, root, and all those stuffs but I didn't unlock my bootloader.

Please help me solve this problem because I want to use the default application because I can change the resolution as well as apply different effects.

Thank you very much and God bless.

Here is the link of the videos that I recorded for your observation:

Video recorded using the default camera app:
https://youtu.be/Yb5HLXdd0XE
Video recorded using a third part app:
https://youtu.be/LdDCAeeFKtA

Re: Sony Xperia Z3 Camera app problem

Uliwooly — Fri, 27 May 2016 17:02:02 GMT

@marvinmoyco

Contact your Local support to get it inspected

Re: Sony Xperia Z3 Camera app problem

marvinmoyco — Sat, 28 May 2016 02:52:00 GMT

Hi,

I tried to flash a KitKat version of Android in my phone and the camera worked perfectly. I am now pretty sure that the problem arises when I migrated to Android 5.00 and up. I think the version of the camera app is the problem.

I still tried to use different third party camera apps and the camera still worked perfectly. So I think that the problem is a software issue.

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Sony Xperia Z3 Camera app problem

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Re: Sony Xperia Z3 Camera app problem