topic Re: please help me in XPERIA archive

Content may be protected or memory full when taking a screenshot

Ramyasrini — Wed, 03 Feb 2016 04:31:00 GMT

When I try to take a screen shot couldn't capture screen shot content may be protected may be full

Re: please help me

Jake-SonyXperia — Wed, 03 Feb 2016 04:34:30 GMT

Welcome to the community,

Do you mean you get an error message that states, Couldn't capture screen shot, content may be protected or storage may be full?

This could actually be the app you may be trying to screen shot, I am aware that Banks apps use DRM protected screens, so you cannot screen shot them.

Re: please help me

Ramyasrini — Wed, 03 Feb 2016 04:45:31 GMT

How to solve this problem

Re: please help me

Jake-SonyXperia — Wed, 03 Feb 2016 05:12:15 GMT

Unfortunately there is no fix, as this is not an issue or fault. The app you are trying to take a screenshot of has removed the capability for security reasons.

Re: please help me

_alexdon_ — Wed, 03 Feb 2016 09:28:44 GMT

@Ramyasrini See this:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Content-may-be-protected-Z5/m-p/1087504#M8744

Jake is right, the app doesn't allow you to do that.