Compass off course /erratic behaviour

MadsSiggaard — Fri, 11 Mar 2016 21:45:17 GMT

Hi All

I am using my phone compass a lot. For e.g. sailing (maps) and for star glazing (Google Sky, SkyEye). I also like to see my maps positioned correctly when walking. This used to work very well.

Now my compass heading is off by 30-45 degrees in north and west directions, but zero in south or east. Same error is there in all tested apps, regardless of whether its a classic horizontal compass, or a 3D version where the phone may be held vertically in either landscape or portrait position. It thus doesn't look like a sensor problem, rather like an erratic algorithm. The compass settles unevenly, and may continue moving 10 degrees after movement of the phone stops.

After reading other stories about compass problems, I tried to disable/remove google play services. Voila, the compass was again spot on in all directions. I reinstalled the service, because the phone was pretty hysterical about missing the service. Lost accuracy of the compass again. This happened 2-3 times more, but now I can't even make it work by removing the service anymore. I have tried the test and calibration procedures to no avail.

I believe the problem came some time during fall of 2015. I would greatly appreciate if some of you could report back if you see a similar difference in compass readings when pointing in opposite directions. If not, my phone is off for repair!

Does anyone have other ideas of what I might try.

Thanks for all the good help found on the forum!

Mads

Re: Compass off course /erratic behaviour

Phy — Fri, 11 Mar 2016 23:11:20 GMT

Try
1. Settings
2. About phone
3. Diagnostics
4. Test
5. Test the phone

Re: Compass off course /erratic behaviour

Phy — Fri, 11 Mar 2016 23:11:54 GMT

Also Contact xperia support to get your device inspected.
http://support.sonymobile.com/global-en/contactUs/

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Compass off course /erratic behaviour

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Re: Compass off course /erratic behaviour