topic Re: my xperia z access firewall every time i unlock the screen in XPERIA archive

my xperia z access firewall every time i unlock the screen

joedentdz — Thu, 24 Dec 2015 00:04:03 GMT

i need help please and i m tiried off this every single time i unlock my screen to access my home for any thing and even when the phone goes to sleep mode i get this black screen with th title of firewall service and it dont go even when i touch the bottum of return please help

Re: my xperia z access firewall every time i unlock the screen

FrontierGate — Thu, 24 Dec 2015 00:22:32 GMT

In WiFi setting of your phone, did you set Wi-Fi sleep policy to "Never"?

Re: my xperia z access firewall every time i unlock the screen

joedentdz — Thu, 24 Dec 2015 00:28:41 GMT

no it s always

Re: my xperia z access firewall every time i unlock the screen

Christofer — Mon, 28 Dec 2015 11:12:45 GMT

Hi @joedentdz,

This sounds strange.

Does it happen no matter which Wi-Fi network your phone is connected to or just with your home Wi-Fi network?

Could you test your phone in safe mode and see if the same thing still happens?

Re: my xperia z access firewall every time i unlock the screen

miteto — Fri, 08 Jan 2016 12:03:19 GMT

Hello everyone,

I have the same problem with my Xperia S. I've entered the safe mode and nothing happens. It shows the firewall screen everytime... It happens every time no matter I'm on Wi-Fi or on 3G. When I turn off the internet connection this problem disappears.

Please advice...

Re: my xperia z access firewall every time i unlock the screen

wildaM — Thu, 28 Jan 2016 20:55:52 GMT

its the same for me. please help US...

Re: my xperia z access firewall every time i unlock the screen

Christofer — Fri, 29 Jan 2016 16:09:19 GMT

@wildaM Could you post a screenshot of how it looks when this happens?

Re: my xperia z access firewall every time i unlock the screen

Zanny92 — Thu, 04 Feb 2016 17:18:09 GMT

Hello!

My friend has the same problem on his xperia T3, everything he does the black screen pops up for a FirewallService even in safemode.
He downloaded a program from google play and after he deleted it this startet.
Here is a pic

Please help

Re: my xperia z access firewall every time i unlock the screen

Christofer — Fri, 05 Feb 2016 09:19:49 GMT

@Zanny92 Thanks for posting the screenshot!

If it even appears in safe mode you should perform a software repair using PC Companion of the device. After the software repair, start the phone before restoring any backup so that you can confirm that this screen doesn't appear anymore.