topic Re: Z5P Camera Lost AF in XPERIA archive

Z5P Camera Lost AF

123123asc — Mon, 01 Feb 2016 11:37:05 GMT

Suddenly my camera lost auto focusing. Marco icon will appear no matter where you try to focus, and it hangs (looks like waiting AF to complete) if you actually take a picture. Then CPU goes to 100% as you can feel the back is burning up.

Re: Z5P Camera Lost AF

Qatrium — Mon, 01 Feb 2016 11:43:15 GMT

@123123asc

Tr clearing camera app cache:
Go to Settings -> Apps -> All -> Camera -> Force stop, Clear data and restart your phone.

Re: Z5P Camera Lost AF

123123asc — Mon, 01 Feb 2016 12:15:19 GMT

Hi @Quester

I've try different Camera apps including the stock one, Google's one and various other ones. I tried reboot the phone and also factory reset. Non of them works. This more or less feels like a hardware problem.

Thanks,

Re: Z5P Camera Lost AF

Hampus — Mon, 01 Feb 2016 13:01:44 GMT

Hi,

Sorry to hear that.
If you have tried all the things that you mention without success, it do sound more related to hardware. I suggest that you visit nearest service center to have the phone examined by a technician. You can contact your Local support for information about nearest service center and/or how to proceed with this in the best possible way.