topic Re: My c5 on and off automatically in XPERIA archive

Phone reboots at night

NaveenP1 — Sun, 31 Jan 2016 09:07:07 GMT

My phone automatically off and automatically on in night after 1am to 5 am not daily how can I solve it.

Re: My c5 on and off automatically

Qatrium — Sun, 31 Jan 2016 09:12:30 GMT

I'd suggest that you back up your important data on your phone's internal memory and perform software repair using PC Companion using PC Companion. Click on links for detailed guide.

Re: My c5 on and off automatically

YoGem — Mon, 01 Feb 2016 05:35:16 GMT

I believe that it's software related, some scheduled tasks are setting the kernel in panic and the device reboot, before doing a repair try to boot in safe mode, if the device don't reboot spontaneously then you can perform the software repair as @Quester advised.

Re: Phone reboots at night

Christofer — Mon, 01 Feb 2016 14:27:50 GMT

Hi @NaveenP1,

I agree with YoGem that it would be a good idea to test your phone in safe mode first. If that doesn't help however, then you should proceed with the software repair as suggested by Quester.

Re: Phone reboots at night

NaveenP1 — Mon, 01 Feb 2016 15:09:30 GMT

And an other prblm I face sound related many time song's sound came from the upper speaker in very slow volume when I call and tap on loudspeaker key then the sound of song came right

Re: Phone reboots at night

NaveenP1 — Mon, 01 Feb 2016 15:48:17 GMT

If I update it with 5.1 then prblms will b solved???

Re: Phone reboots at night

Christofer — Mon, 01 Feb 2016 16:35:41 GMT

If you haven't been able to update yet then that would be recommended as well.

Regarding the speakers I'm afraid that seems to be hardware related and your phone would have to get examined further at an authorised service center in that case.