topic Re: blank screen in XPERIA archive

blank screen

Blackhaired — Sun, 31 Jan 2016 05:25:46 GMT

i have a problem where my z3 screen turn black after it show the start logo

and can recieve calls and answer them but still the screen black all the time

this happen like 30 minutes after i put my phone in water

please help me in this

my warranty just passed 1 year by few days

Re: blank screen

FrontierGate — Sun, 31 Jan 2016 05:34:23 GMT

Send it to service centre for repair ... possible water damage.

Re: blank screen

Qatrium — Sun, 31 Jan 2016 05:47:24 GMT

@Blackhaired

Do you still see the Sony logo appearing on the phone if you restart it?

Re: blank screen

Blackhaired — Sun, 31 Jan 2016 09:34:31 GMT

still the logo appear when i restart..

Re: blank screen

Qatrium — Sun, 31 Jan 2016 10:14:32 GMT

@Blackhaired

If you still see the logo then most probably the screen is not physically damaged. I'd suggest that you turn off your phone, charge it for 2-3 hours, then perform a software repair using PC Companion. This will erase the internal memory so you will lose any data stored there. If you are able to get a back up before repairing then do it.

Re: blank screen

Blackhaired — Sun, 31 Jan 2016 16:36:23 GMT

unfortunatly it didn't work

seem imma take it to sony service...

thank ya for the help buddy

Re: blank screen

Qatrium — Mon, 01 Feb 2016 07:50:04 GMT

@Blackhaired

No problem, keep us updated.