topic Re: Bluetooth in XPERIA archive

Bluetooth disconnects from car

MA78 — Tue, 12 Apr 2016 19:35:25 GMT

I have Xperia Z3 and I'm connecting it to my car Bluetooth
It was working fine for about 4 months and then recently with no reason it disconnect by itself every 10 minutes or so and it connects again automatically
I tried another phone to be paired with the car and no issues occur
Any reason for this behavior?

Topic edited by Rickard

Re: Bluetooth

Uliwooly — Tue, 12 Apr 2016 19:42:45 GMT

@MA78

Has your phone received any Android update lately? is the other phone android and the same android version?

Re: Bluetooth

Phy — Tue, 12 Apr 2016 19:46:19 GMT

Does it work on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: Bluetooth

Jake-SonyXperia — Wed, 13 Apr 2016 02:18:23 GMT

Hi MA78,

Welcome to the community,

To add to this, can you also clarify if you have any Virus scanner or Battery type apps?

Re: Bluetooth

MA78 — Wed, 13 Apr 2016 03:45:40 GMT

No updates lately I did on my mobile
The other phone I'm testing is IPhone 6
No virus scanner or battery apps on my phone

Re: Bluetooth

MA78 — Sat, 16 Apr 2016 11:24:32 GMT

When I tried to be on the safe mode the issue resolved and the Bluetooth was connected fine
Is there any way to know which application is doing such conflict?
By the way I never downloaded any new application recently but maybe its related to any new update

Re: Bluetooth

Jake-SonyXperia — Mon, 18 Apr 2016 00:37:01 GMT

Unfortunately that is the hard part, you could try removing a few apps and then testing and then continue until you find the culprit, although this may take some time it may be the best option other than reloading the software on the handset.

Re: Bluetooth

MA78 — Tue, 19 Apr 2016 06:57:33 GMT

I just received a new Android update now I'm 6.0.1
Nothing new the same behavior
I disabled one application called smart connect but no joy
I will keep testing after removing applications