topic Re: Phone won't power on or charge after being turned off in XPERIA archive

Phone won't power on or charge after being turned off | Red Light

SrRubio — Fri, 29 Jan 2016 15:47:38 GMT

Sorry for my bad english, i've a problem with my sony xperia s lt26i

yesterday i was away with my friends and the battery was low so i decided to turn off the mobile, this morning i went to turn on the device and it doesnt work i tried to charge it but nothing i tried to press and hold the power and volume up and it doesnt work,

my pc dont recognize the pc so anyone can help me?

Re: Phone won't power on or charge after being turned off

Christofer — Fri, 29 Jan 2016 16:20:02 GMT

Hi @SrRubio,

I'm sorry to hear this.

Try charging the phone for 4-5 hours, then try pressing the volume up key and the power key together for 10 seconds and try to power on the phone again.

Re: Phone won't power on or charge after being turned off

SrRubio — Fri, 29 Jan 2016 16:33:47 GMT

the phone is chargin since 9AM and now its 17:33PM here in Spain...

I've tried to do this but nothing...

Re: Phone won't power on or charge after being turned off

Uliwooly — Sat, 30 Jan 2016 00:37:12 GMT

@SrRubio

You might have to replace the battery and/or contact your Local support

Re: Phone won't power on or charge after being turned off

Christofer — Mon, 01 Feb 2016 15:28:41 GMT

I'm afraid that I have to agree with uliwooly, if your phone won't power on after charging for several hours this could be hardware related. You should reach out to your Local support team and see if it is possible to get the phone examined at an authorised service center.