topic Re: Problem with the touch screen during slow scrolling in XPERIA archive

Problem with the touch screen during slow scrolling

morgan008 — Sun, 20 Dec 2015 10:59:57 GMT

During the slow scrolling observed leaps. https://youtu.be/rGaEE-0ALhE

It is observed in several users but no one said about the absence of the problem.

It is observed over the entire area of the screen. It does not depend on the presence of the protective glass or film, connecting or disconnecting the charger, Glove Mode. It also occurs in Safe Mode.

In the mutual arrangement of red dots no patterns (http://i.imgur.com/Le80QMD.png), indicating that there is no problem of low resolution touchpanel.

Can this be resolved by an update?

Model E5333, Build number: 27.1.B.1.106, TouchPanel FW Version: 0x5517.

P.S. Sorry for my english.

Re: Problem with the touch screen during slow scrolling

Uliwooly — Sun, 20 Dec 2015 18:17:16 GMT

@morgan008

in other words you experience the same issue without any protective case and/or film?

have you repaired the phone with PCC?

have you contacted your #local support

Re: Problem with the touch screen during slow scrolling

morgan008 — Mon, 21 Dec 2015 13:06:53 GMT

>in other words you experience the same issue without any protective case and/or film?

Yes.

>have you repaired the phone with PCC?

Yes, it did not help.

>have you contacted your #local support

No, russian support of all brands is famous for its slowness and uselessness. I think it'll get better support here.

Re: Problem with the touch screen during slow scrolling

Uliwooly — Mon, 21 Dec 2015 21:04:33 GMT

@morgan008

Do you experience the same while on safe mode?

Re: Problem with the touch screen during slow scrolling

morgan008 — Tue, 22 Dec 2015 04:46:00 GMT

Yes

Re: Problem with the touch screen during slow scrolling

Uliwooly — Tue, 22 Dec 2015 06:56:53 GMT

@morgan008

You might have a hardware issue.

Re: Problem with the touch screen during slow scrolling

morgan008 — Wed, 23 Dec 2015 09:05:54 GMT

Why not touch panel driver issue? This problem is not only at me.

Re: Problem with the touch screen during slow scrolling

Uliwooly — Wed, 23 Dec 2015 23:12:46 GMT

@morgan008

I don't have this phone anymore, I had it for a week or so, the only option seems to be that you contact your Local support