topic Re: Camera stopped working in XPERIA archive

Camera stopped working

Mosy — Thu, 28 Jan 2016 22:23:10 GMT

Z3compact camera stopped functioning,only the front camera is working.kindly assist.

Re: Camera stopped working

Uliwooly — Thu, 28 Jan 2016 22:27:32 GMT

@Mosy

Settings > apps > all > camera > clear data > restart the phone

Re: Camera stopped working

Phy — Thu, 28 Jan 2016 22:28:35 GMT

Try repairing it with Sony PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Camera stopped working

CameronT — Fri, 29 Jan 2016 00:39:24 GMT

Hi @Mosy,

Welcome to the community.

The steps above will likely resolve the issue, but can you provide a little more detail about what exactly is happening when you try to use the camera?

Re: Camera stopped working

Uliwooly — Fri, 05 Feb 2016 03:34:17 GMT

@Mosy

Your newer post was removed, here are the forum guidelines

http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

let us know if the above suggestions worked for you

Re: Camera stopped working

Mosy — Sun, 13 Mar 2016 15:46:23 GMT

Nothing changed,still capturing black photos.guide me on how to repair using pc companion.

Re: Camera stopped working

Uliwooly — Tue, 22 Mar 2016 06:44:36 GMT

@Mosy

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355