topic Re: Camera not working in XPERIA archive

Camera not working

Camera3 — Sat, 19 Dec 2015 15:12:01 GMT

My camera is not working and when I click on it it's just a black screen then says cameras not available I've gone into apps then cleared everything then reset it but it still the same. Need help

Re: Camera not working

Ashroft98 — Sat, 19 Dec 2015 15:38:47 GMT

Have you tried booting to safe mode?

Press and hold power button > Tap and hold on Power OFF > Press OK to reboot to safe mode > Try opening camera.

See if theres any difference. To exit safe mode,just restart your phone.

Re: Camera not working

Camera3 — Sat, 19 Dec 2015 16:15:26 GMT

I've done that and it's still not working

Re: Camera not working

Uliwooly — Sat, 19 Dec 2015 17:36:36 GMT

@Camera3

Settings > apps > all > camera > clear data > restart the phone

Re: Camera not working

Camera3 — Sat, 19 Dec 2015 18:53:09 GMT

I've done that as stated in my previous statement

Re: Camera not working

Camera3 — Sat, 19 Dec 2015 18:53:20 GMT

And it still doesn't work!

Re: Camera not working

Phy — Sat, 19 Dec 2015 19:09:10 GMT

repair the phone with PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Camera not working

Christofer — Mon, 21 Dec 2015 13:23:58 GMT

Hi @Camera3,

I'm sorry to hear this.

Try a software repair using PC Companion as recommended by Phy.

If that does not help then your phone needs to be examined at one of our authorised service centers. Get in touch with your Local support team for more information if need be.

Re: Camera not working

SHAH366 — Sun, 06 Nov 2016 21:21:33 GMT

Using infrared night vision camera