topic Re: Camera off in XPERIA archive

Camera off

justoe2015 — Fri, 18 Dec 2015 19:17:11 GMT

Hi, I have a Z1 that worked very fluently till now. But for some days, the frontal camera is unavailable, no way to activate it, no place to change from back one to the frontal as usual, I don't understand How it happened. Please provide me a solution.
Thx

Re: Camera off

Uliwooly — Fri, 18 Dec 2015 19:58:58 GMT

@justoe2015

settings > apps > all > camera > clear data > restart the phone > check again

Re: Camera off

justoe2015 — Fri, 18 Dec 2015 20:04:35 GMT

Hi Uliwooly! Thx for your advice, I did it but It doesn't change, my front camera is still out of service

Re: Camera off

Phy — Fri, 18 Dec 2015 20:33:08 GMT

Check if you encounter the same problem while on Safe Mode

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available