topic Re: Z2 Stereo speakers problem in XPERIA archive

Z2 Stereo speakers problem

Soloz — Wed, 27 Jan 2016 12:14:26 GMT

Hello

I've encountered an issue with my Xperia Z2: the top speaker is relatively louder than the bottom one and the sound coming from it overpowers the other's which kinda affects my experience with watching movies or playing musics.

btw I've dropped my phone once 2 months ago but that doesn't seem to have damaged any part of the phone apparently.

I'd be so thankful if anybody could give me an idea on my problem

Thanks in advance friends

Re: Z2 Stereo speakers problem

Uliwooly — Wed, 27 Jan 2016 22:47:39 GMT

@Soloz

Settings > about phone > diagnostics > test the speakers

Re: Z2 Stereo speakers problem

Soloz — Thu, 28 Jan 2016 12:36:55 GMT

Man I've diagnosed my phone and it passess the test in which it says "do you hear sound from both speakers?"

but the problem is inequality of the sound coming from the speakers

Re: Z2 Stereo speakers problem

Uliwooly — Thu, 28 Jan 2016 17:43:09 GMT

@Soloz

You could contact your Local support to get it inspected.

Re: Z2 Stereo speakers problem

Soloz — Fri, 29 Jan 2016 08:49:00 GMT

this seems to be the only option I've got right now.

Thanks buddy

Re: Z2 Stereo speakers problem

Uliwooly — Fri, 29 Jan 2016 20:19:48 GMT

@Soloz

keep us updated

Re: Z2 Stereo speakers problem

SajjanXperia — Sun, 31 Jan 2016 17:14:08 GMT

Same happens with my Z2 too...
But in my phone the down speaker is little louder than the up one... But it is hardly noticable....
Is it a hardware issue ?

Re: Z2 Stereo speakers problem

Uliwooly — Sun, 31 Jan 2016 23:53:25 GMT

@alexdon

could you recreate this ?

Re: Z2 Stereo speakers problem

_alexdon_ — Mon, 01 Feb 2016 10:03:00 GMT

@Soloz @SajjanXperia

Can you check your device for dirt in the membrane?

Re: Z2 Stereo speakers problem

SajjanXperia — Mon, 01 Feb 2016 13:23:55 GMT

No there is no dirt... I keep my Z2 clean

Re: Z2 Stereo speakers problem

_alexdon_ — Mon, 01 Feb 2016 17:51:51 GMT

In this case, you should have the device examined by your Local support.

Re: Z2 Stereo speakers problem

Soloz — Fri, 05 Feb 2016 16:51:35 GMT

Had my Xperia checked in the service center... they couldn't identify the source of the problem exactly and said it's probably because of the drop my phone has experienced (Android 4.4.4)
I guess I've gotta get along with it because disassembling the phone for such issue doesn't seem so logical.