https://community.sony.com.mk/t5/xperia-archive/unresponsive-screen/m-p/3460159#M525580 <P>Hello! I have had an Xperia Z1 for about a year and a month now, and sometime around this Christmas I had to replace the touch screen (twice) and the back glass (once) because they had cracked.</P><P>I am still having issues with the touch screen, as it becomes unresponsive daily and I have to do a soft reset each time to get the phone to register my touch commands again (it works fine while connecting a mouse to it). It also distorts the text on various applications, making it sort of italic and fuzzy - this is also a display problem, since if I try to take a screenshot of the phenomenon the text is fine. I cannot find anything common between the times the screen&nbsp;malfunctions (not low battery, full RAM, overheating, malware, etc.)</P><P>I am looking for a more permanent fix to these issues than a daily soft reset. I should mention that the phone was bought second-hand and the screen changed at the place I bought it from originally (the screen it had then was working relatively better, with no freezing). If anybody has experienced this before and would have some suggestions I would appreciate it very much!</P> Mon, 25 Jan 2016 14:27:00 GMT clarificationsn 2016-01-25T14:27:00Z https://community.sony.com.mk/t5/xperia-archive/unresponsive-screen/m-p/3460159#M525580 <P>Hello! I have had an Xperia Z1 for about a year and a month now, and sometime around this Christmas I had to replace the touch screen (twice) and the back glass (once) because they had cracked.</P><P>I am still having issues with the touch screen, as it becomes unresponsive daily and I have to do a soft reset each time to get the phone to register my touch commands again (it works fine while connecting a mouse to it). It also distorts the text on various applications, making it sort of italic and fuzzy - this is also a display problem, since if I try to take a screenshot of the phenomenon the text is fine. I cannot find anything common between the times the screen&nbsp;malfunctions (not low battery, full RAM, overheating, malware, etc.)</P><P>I am looking for a more permanent fix to these issues than a daily soft reset. I should mention that the phone was bought second-hand and the screen changed at the place I bought it from originally (the screen it had then was working relatively better, with no freezing). If anybody has experienced this before and would have some suggestions I would appreciate it very much!</P> Mon, 25 Jan 2016 14:27:00 GMT https://community.sony.com.mk/t5/xperia-archive/unresponsive-screen/m-p/3460159#M525580 clarificationsn 2016-01-25T14:27:00Z https://community.sony.com.mk/t5/xperia-archive/unresponsive-screen/m-p/3460160#M525581 <P>Hi,<BR /><BR />To me, this sounds more related to the hardware. But have you tried any troubleshooting such as using the phone in&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;or perhaps performed a&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+PC+Companion/pd-p/software_repair" class="lia-product-mention" data-product="188-1">software repair using PC Companion</A>?</P> Mon, 25 Jan 2016 16:57:23 GMT https://community.sony.com.mk/t5/xperia-archive/unresponsive-screen/m-p/3460160#M525581 Hampus 2016-01-25T16:57:23Z