topic Re: display replacement in XPERIA archive

display replacement

jeej1990 — Wed, 16 Dec 2015 15:02:02 GMT

I have sent my phone before 8 month to sony place in saudi arabia to replace my display after the touch stoped working by it self ... but now kind of the same problem happened again but in another place of the screen by it self ... what should i do ... will sony replace the display if i send the phone to them ...does the guarantee support re replacing the display since it happened by it self ... it's very hard for me to send the phone there but if its guarenteed that they will replace the display i can afford sending it .. thanks ...

Re: display replacement

Phy — Wed, 16 Dec 2015 20:57:06 GMT

You should send it back to get it inspected.

Re: display replacement

jeej1990 — Wed, 16 Dec 2015 22:37:33 GMT

but i already told you that its very hard to me to send it there its better for me to know if the sony guarantee it after 8 month if the problem happend again without any outside or user influence on the phone

Re: display replacement

CameronT — Wed, 16 Dec 2015 23:33:35 GMT

As there are different policies in different regions your best option is to contact your local support team and ask them directly. You can use the link in my signature to do so.