topic xperia z5 premium 4K capturing problem in XPERIA archive

xperia z5 premium 4K capturing problem

Ali_Nour — Thu, 12 May 2016 21:18:00 GMT

hello,

whenever I change the camera mode from picture to video, it lags until I change the resolution from HD (60fpt) to VGA and viceversa to make it fluent, but when I start to capture it does so but with lags again, the same problem for 4k video capturing.

Is it normal or something's wrong?

Re: xperia z5 premium 4K capturing problem

Uliwooly — Thu, 12 May 2016 23:16:53 GMT

Could you test it in safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: xperia z5 premium 4K capturing problem

Ali_Nour — Sat, 21 May 2016 15:22:54 GMT

I test it and it was more smooth than in normal mode.also the background defocus mode was better than that of normal.

what should I do?

Re: xperia z5 premium 4K capturing problem

Uliwooly — Thu, 26 May 2016 16:21:56 GMT

@Ali_Nour

where are you saving the videos ? (SD card or internal storage)

Re: xperia z5 premium 4K capturing problem

Ali_Nour — Thu, 26 May 2016 16:55:29 GMT

internal storage.

I dont have SD

Re: xperia z5 premium 4K capturing problem

Uliwooly — Thu, 26 May 2016 18:10:19 GMT

@Ali_Nour

and in >>> safe mode it works fine?

Re: xperia z5 premium 4K capturing problem

Ali_Nour — Sat, 28 May 2016 18:58:33 GMT

@uliwooly
Its not perfect but better than normal boot,specially for defocuse background mode(this mode doesn't function in normal boot).

Re: xperia z5 premium 4K capturing problem

Uliwooly — Wed, 01 Jun 2016 21:24:57 GMT

@Ali_Nour

Probably a third party acting up

Re: xperia z5 premium 4K capturing problem

Ali_Nour — Fri, 03 Jun 2016 07:02:10 GMT

Its really annoying, I can't even capture HD videos; just VGA! I stopped all pics n videos's related apps its not functioning,though.

do you have any idea?

Re: xperia z5 premium 4K capturing problem

Uliwooly — Fri, 03 Jun 2016 07:10:37 GMT

@Ali_Nour

Hard to tell, but you could uninstall app by app until you find the culprit

Re: xperia z5 premium 4K capturing problem

Ali_Nour — Mon, 04 Jul 2016 18:59:41 GMT

_@uliwooli

I performed a repair through sony PCC and after that the problem is constant ( there is no data on the phone).