topic Re: Lcd discoloration. Near magnetic charging dock z3 in XPERIA archive

Lcd discoloration. Near magnetic charging dock z3

Jason4 — Fri, 22 Jan 2016 01:43:43 GMT

Hi. At the left side of my screen ( right next to the magnetic charging dock the screen has turned a light orange color it measures about 5mm in and runs the exact same height as the magnetic port. I never use the dock as I use a normal charger. Could this be due to the magnet close to the screen. And if so is this covered by warranty. Its annoying. I also have a loose fit port cover that just falls out on its own. And the speakers are distorted and not very loud. I have repaired via pc and still doesnt fix the problem. Any sugesstions please

Re: Lcd discoloration. Near magnetic charging dock z3

Uliwooly — Fri, 22 Jan 2016 02:04:55 GMT

@Jason4

Is it a Sony's Dock or a third party dock? either or contact your Local support to get your device inspected.

Re: Lcd discoloration. Near magnetic charging dock z3

Jason4 — Fri, 22 Jan 2016 02:08:22 GMT

Its the Sony dock on the phone. Left hand side I have had a style cover on since I got the phone which has a magnet in but that hasnt affected the screen. Strange

Re: Lcd discoloration. Near magnetic charging dock z3

Uliwooly — Fri, 22 Jan 2016 02:21:34 GMT

@Jason4

That's strange but you should contact your Local support

Re: Lcd discoloration. Near magnetic charging dock z3

CameronT — Fri, 22 Jan 2016 02:27:19 GMT

Hi @Jason4,

Welcome to the community.

What you are describing sounds like screen bruising. It is usually caused by force or stress at a specific point on your display. Uliwooly is right, the only way to resolve this will be to contact your local support team as it is a physical issue with the screen.

Re: Lcd discoloration. Near magnetic charging dock z3

Da55ter — Mon, 25 Jan 2016 11:53:06 GMT

My wifebhas the same problem with her z3, and she has the genuine sony wireless charging case.

Re: Lcd discoloration. Near magnetic charging dock z3

mr_xzibit — Mon, 25 Jan 2016 12:11:02 GMT

I've used my Sony dock for months. I don't have any of these issues?

Re: Lcd discoloration. Near magnetic charging dock z3

Uliwooly — Mon, 25 Jan 2016 19:15:33 GMT

@mr_xzibit

Same here and no issues, if it was caused by stress, perhaps the user had a screen glass protector or case and maybe it didn't fit properly, perhaps it was too tight, too many probable causes.

Re: Lcd discoloration. Near magnetic charging dock z3

Jason4 — Sat, 30 Jan 2016 21:21:29 GMT

I have never used the magnetic charger or a dock. As for screen protectors I have never had one on the phone. Also im using a Genuine Sony smart cover case which as been on since I got the phone

Re: Lcd discoloration. Near magnetic charging dock z3

Uliwooly — Tue, 02 Feb 2016 01:27:57 GMT

@Jason4

Fair enough, have you contacted your Local support ?