topic Sim block in XPERIA archive

Sim block

Iara — Sun, 08 May 2016 20:15:34 GMT

I cant pull out the sim card

Re: Sim block

Uliwooly — Sun, 08 May 2016 20:34:48 GMT

@Iara

Did you inserted the SIM card backwards? How about the SIM card size, is it the correct size or did you trimmed/cut it?

http://support.sonymobile.com/global-en/xperiac4/userguide/Assembly/

To remove a nano SIM card

Detach the cover for the nano SIM card and memory card slots.
Press the relevant nano SIM card inwards and then release it quickly.
Re-attach the cover.

Do not insert a nano card which has been cut from a micro SIM card or a standard SIM card. The size of such a cut card may be slightly different and could therefore damage your device, if inserted.

Re: Sim block

Jake-SonyXperia — Mon, 09 May 2016 00:51:04 GMT

Hi Iara,

If you are not able to get the card out with the supplied information, then I do suggest that you contact Customer Care, as trying to forcefully remove the SIM card may result in damage, so having a service agent remove it for you may be the best option.

Use my signature below to find contact details.