https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452948#M521099 Whenever I try to play new video download from the Internet. Mobile getting stuck and get switch off also. Thu, 10 Dec 2015 17:28:45 GMT Prasanthraja 2015-12-10T17:28:45Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452948#M521099 Whenever I try to play new video download from the Internet. Mobile getting stuck and get switch off also. Thu, 10 Dec 2015 17:28:45 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452948#M521099 Prasanthraja 2015-12-10T17:28:45Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452949#M521100 Could you boot on safe mode and check if you experience the same issue.<BR /><BR />How to boot on safe mode<BR /><A href="http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_blank">http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008</A><BR /><BR />How to boot on safe mode on Lolipop<BR />1. press and hold the power key<BR />2. once you get the pop up menu&nbsp;<BR />3. press and hold "power off"&nbsp;<BR />4. Boot on safe mode should become available<BR /> Thu, 10 Dec 2015 19:31:57 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452949#M521100 Phy 2015-12-10T19:31:57Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452950#M521101 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/680072">@Prasanthraja</A></P> <P>Where are you storing the videos?&nbsp;</P> <P>are the videos HD?&nbsp;</P> Thu, 10 Dec 2015 19:39:15 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452950#M521101 Uliwooly 2015-12-10T19:39:15Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452951#M521102 <P>Video stored in phone memory only.videos are HD videos.not working for low quality videos also.</P> Sat, 12 Dec 2015 05:41:17 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452951#M521102 Prasanthraja 2015-12-12T05:41:17Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452952#M521103 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/680072">@Prasanthraja</A></P> <P>What if you download the video on a computer and use PCC or Bridge to transfer the video?</P> <P><FONT color="#1f9d19"><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P> <P><FONT color="#990999"><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> Sat, 12 Dec 2015 06:51:04 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452952#M521103 Uliwooly 2015-12-12T06:51:04Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452953#M521104 <P><FONT color="#000000">if install&nbsp;<A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">PC Companion (PCC)</A>&nbsp;and transfer the &nbsp;video also..giving same problem(Mobile get hang and restarted).</FONT></P> Tue, 22 Dec 2015 07:32:26 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452953#M521104 Prasanthraja 2015-12-22T07:32:26Z https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452954#M521105 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/680072">@Prasanthraja</A></P> <P>what if you use media go?</P> Thu, 14 Jan 2016 00:24:08 GMT https://community.sony.com.mk/t5/xperia-archive/new-video-playing-problem/m-p/3452954#M521105 Uliwooly 2016-01-14T00:24:08Z