topic Re: MTP Driver Issue in XPERIA archive

MTP Driver Issue

Mon, 11 Apr 2011 13:08:20 GMT

Hello,

I seem to be having problems connecting my Xperia Play to my computer in MTP mode.

It has worked in the past but recently would not connect to PC Companion and when I checked Device Manager the phone was listed with an exclamation mark. I've tried uninstalling the device from Device Manager and allowed it to reinstall but now it fails to install the driver.

Any help would be appreciated 🙂

P.S. Not sure if it makes a differfence but I'm running Windows 7 64bit with Service Pack 1

Re: MTP Driver Issue

Mon, 11 Apr 2011 15:11:51 GMT

hi,

i have the same problem.

when i connect phone i doesnt appear in the pc but it charges and when i'm trying to update software via pc companion computer sees it also.

any news so far?

Re: MTP Driver Issue

Sun, 08 May 2011 09:19:50 GMT

No help so far on this issue but I have found a sort of work around for it.

I've managed to get the driver reinstalled after removing some apps from my phone (it was very low on internal storage - probably not related to this issue but you never know) and exiting the PC Companion software (right click on icon in notification area and exit)

Now it will only connect correctly to my PC if the PC Companion software isn't running. Once connected in MTP mode and Windows displays the Xperia Play as a drive I can launch PC Companion and use it to sync my phone. Unfortunately this makes it impossible to set it up to sync wirelessly as the software needs to be running before connecting the phone to pair it 😞

Re: MTP Driver Issue

Sun, 08 May 2011 19:05:17 GMT

I've had the exact same problems, the only way I got it working before today was to close the pc companion software then re-connect the usb cable loads of times until it eventually worked, very annoying! today it seems better though (touch wood), It detects the phone right away even with the pc software open, see how long it lasts lol.

Seems like a bug to me!

P.S, I'm running Windows 7 32 Bit

Re: MTP Driver Issue

Mon, 09 May 2011 09:08:00 GMT

I had the same problem. Turns out I had frozen the MTP App, to get the functionality back I unfroze it and rebooted

Re: MTP Driver Issue

Mon, 09 May 2011 12:38:14 GMT

Hi All

The best way to get round this is to navigate to settings/storage/ and unmount your external card, your MTP driver should connect now. This was the same issue with my Galaxy S with a 16GB card inserted in. Note after you have finished your PC sync you will need to revisit the same settings and re-mount your card again. Rubbish way I know.

Mark

Re: MTP Driver Issue

Mon, 09 May 2011 13:45:20 GMT

Until there is no answer from SE crew it means a bug. The only way to deal with it without sex with a brain is simply use a cardreader for sd

Re: MTP Driver Issue

Mon, 09 May 2011 17:27:47 GMT

Thanks, that helped 🙂

Got the driver installed and the phone paired ready for a wireless connection, unfortunately the mtp ip driver won't install now 😞

Currently I can:

1) Unmount the SD card and sync the phone

2) Close PC Companion and connect the phone (with the SD mounted) and then launch PC Companion to access the SD card.

Re: MTP Driver Issue

Johan — Tue, 10 May 2011 14:18:41 GMT

I'm sorry to hear guys.

I would suggest that you first start with reboot both your PC and phone and try again. You could also try with another USB cable to be sure.

Have you guys made any modifications to the software? Like root or unlocking it's boot loader?

Re: MTP Driver Issue

Tue, 10 May 2011 17:03:01 GMT

Hello,

Restarting the phone and PC hasn't helped (I even have a fresh install of Windows 7 after my previous attempts at getting the MTP USB driver resulted in me not being able to use any USB device including mouse and keyboard) although I can now sync via USB (I have no idea why it started working).

Unfortunately, I still can't get it to connect via wireless - I follow the on screen instructions and connect the phone via USB when prompted but it fails to pair.

I haven't made any modifications to the software and I believe my phone has the latest update (I had issues installing the update through PC Companion which resulted in a temporarily bricked phone). I've also tried using my wifes USB cable (supplied with the Xperia Arc) but have the same problem.

Thanks.

Re: MTP Driver Issue

Wed, 11 May 2011 14:22:46 GMT

Mine was working fine until the pc software updated itself. Now it doesnt work at all. So it has to be a bug in the pc software.

Re: MTP Driver Issue

Thu, 12 May 2011 23:04:07 GMT

Ok, this issue appears to be related to the SD card.

My 32GB card somehow got corrupted and after reformatting it everything worked fine, I could even pair the phone with my PC and use the wireless connection.

Now I've restored most of the files back to the card (its about half full) I'm back to having problems connecting to PC Companion

Re: MTP Driver Issue

Fri, 13 May 2011 07:46:38 GMT

I bet your having issues because you have added music MP3 files onto the memory card (you could remove them to see if this theory is correct, but mind you some GPS software use MP3 for their voice directions so finding all of them might be a task), If so this could be the reason why you are now having issues again with connectivity. I had this on my Galaxy S phone which worked fine until I started loading MP3 files onto the card. I have been told that this is one of the reason why dismounting your external card enables connectivity of the MTP driver again, try it I could be wrong.

Mark

Re: MTP Driver Issue

Fri, 13 May 2011 09:25:07 GMT

That is it! Right after formatting sd card works ok but after adding mp3, it starts working from time to time until total stop. Still using cardreader is the answer.

Re: MTP Driver Issue

Fri, 13 May 2011 16:26:05 GMT

That makes sense, it actually stopped working again while I was transferring my music back after reformatting.

As people with non-SE phones have had the same issue I guess its an Android issue so we'll have to wait a while for a fix. For the time being, I'll have to settle for using the card reader 🙂

Re: MTP Driver Issue

Sat, 14 May 2011 08:16:25 GMT

Its a known issue and limitation of the MTP driver, this had been discussed at great lenths over at the Galaxy S forum.

Re: MTP Driver Issue

Sat, 14 May 2011 09:53:01 GMT

And have they found any decision yet?

Re: MTP Driver Issue

Sat, 14 May 2011 18:17:43 GMT

reinstall the device on windows 7 guys :smileygrin:

It will solve most of the problem

for other try to uninstall - disconnect - reconnect

Also this problem occur from time to time remember that the MTP mode take 30 sec to launch

i hope that the size of data in MTP APP process will not keep growing even more i'am already at 9 MB and don't know if i can clear them safely

Re: MTP Driver Issue

Sat, 14 May 2011 19:02:25 GMT

It is clearly Android problem occuring only on Win7x64 systems on many devices. so we just need to wait for a fix but as far as I know people are waiting for it since the beginning 2010

Re: MTP Driver Issue

Sat, 14 May 2011 19:05:32 GMT

No offense but i will save many ( i ) as² in 5 minutes let me check a little thing before posting

Sony ericsson failed on something quite big actually