topic Black line on back camera in XPERIA archive

Black line on back camera

Ko0kIE — Mon, 29 Feb 2016 11:43:32 GMT

Hello, as you can see below, when i take a picture or record a video, that black line appears always in the same spot.

does someone know why is this happening and how can i solve this?

Thanks!

Rickard — Mon, 29 Feb 2016 14:22:56 GMT

I'm sorry to hear that.

I recommend that you first check so that the lens is clean as it might be something on the lens.

If that's not the cause i recommend that you contact your Local support or a service centre to have this checked and fixed.

Lord_viridis — Mon, 29 Feb 2016 14:40:50 GMT

Looks like something on the sensor to me..
Local support would be my move

Ko0kIE — Fri, 11 Mar 2016 22:41:51 GMT

Hi, im in another account.

I sent my phone to the warranty and they fixed, they even made the update.

Thanks for the support people.

Nice day