topic Re: z5 stopped working in XPERIA archive

z5 stopped working

me1968 — Wed, 30 Mar 2016 09:41:23 GMT

had my z5 for five months did the last update to days ago it drained my battary and now will not charge up when plugged in

help please

Re: z5 stopped working

Qatrium — Wed, 30 Mar 2016 10:22:55 GMT

@me1968

If you updated over your old system, some residual files might cause instabilities. Turn off your phone and leave it on a wall charger for 2 hours, optionally start the phone to backup any important data, then proceed to perform a software repair using PC Companion using PC Companion. This will install a fresh copy of latest firmware on your phone removing any software glitches.

Re: z5 stopped working

me1968 — Wed, 30 Mar 2016 10:33:49 GMT

Thanks it's been plunged in for six hours and nothing is happening it is dead

Re: z5 stopped working

Qatrium — Wed, 30 Mar 2016 10:37:04 GMT

@me1968

LED light doesn't give any color? Did you try a different charger?

Re: z5 stopped working

me1968 — Wed, 30 Mar 2016 11:00:21 GMT

Yer still nothing