topic Re: Battery drain problem in XPERIA archive

Battery drain problem

amd_2012 — Thu, 10 Dec 2015 15:21:52 GMT

Hi I upgrade my Xperia z1 to. 236 version. After that my phone battery is drain so fast. I did the Sony oc companion rest. Even that still I have the problem. I can't use my phone whole day. Just 8 or 10 hours. Some people say do hard reset from pcc. I did that also. But no result. Please Sony help me.

Re: Battery drain problem

Uliwooly — Thu, 10 Dec 2015 19:36:26 GMT

@amd_2012

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link

Re: Battery drain problem

witchy — Fri, 11 Dec 2015 01:33:56 GMT

We have same problem with amd my z1 fast battery drain since the latest update when it reaches below 50% its shutdown i activate the stamina mode its just the same can you help me regarding with this matter??? pretty please??

Re: Battery drain problem

witchy — Fri, 11 Dec 2015 01:37:42 GMT

I tried to upload the screen shoots here for the power management but i cannot uplaod it

Re: Battery drain problem

Uliwooly — Fri, 11 Dec 2015 02:08:06 GMT

@witchy

Upload them to drive, box, dropbox, etc and post the link here.

Re: Battery drain problem

FrontierGate — Fri, 11 Dec 2015 02:45:49 GMT

I can also attest battery drain faster with the new firmware.

Re: Battery drain problem

Sapz — Mon, 28 Dec 2015 07:59:45 GMT

I am also experiencing the same issue
U have tried soft reset of the phone also and it is no help
It is random that phone will switch off at any battery percentage
It needs to be connected to power source to power it on and then it shows the actual battery percentage.
I have tried Ultra Stamina mode also on the recommendation of Sony to rule out hardware issues and it works fine there as it works on minimalistic and basic phone features

I had run the phone only in the normal mode without any apps and the issues exists which proves the issue to be with. 236 release

Does anyone has any resolution yet?
Is Sony support reading this blog?
I am unable to use my phone at all and I have to carry battery power bank all the time

Please help with the resolution as my phone is out of warranty also

Re: Battery drain problem

stocksypete — Tue, 29 Dec 2015 11:56:36 GMT

Same problem here also. Glad to hear I'm not the only one.

Battery gets to 30 to 40% and then immediate drop to 1% if using camera or video etc. Plug into charge and phone slowly increases charge may say 5 hours to fully charge. 30 min later fully charged but only showing 80% in power management. Phone then quickly drops to 80% and whole cycle starts again

Re: Battery drain problem

JM07 — Thu, 31 Dec 2015 20:32:53 GMT

Hi,

I am facing same issue. My mobile battery drains from 59% to 0% straightway. Need help.

Please advice.

Re: Battery drain problem

Aldo12 — Fri, 01 Jan 2016 19:49:12 GMT

Same problem nobody respond

Re: Battery drain problem

LukeG72 — Tue, 05 Jan 2016 11:00:09 GMT

Same problem. After upgrade to .236 the charge falls from 50% to 1% in one second. Software or battery issue ?

Re: Battery drain problem

Rick72 — Thu, 07 Jan 2016 12:56:12 GMT

Same problem here...since last december 2015 upgrade battery drains to 0 from different % (20, 40, 50 even 80%)

Re: Battery drain problem

franco66 — Thu, 07 Jan 2016 18:58:25 GMT

Help! same problem!! from 70 to 0% of battery

Re: Battery drain problem

Criteria — Thu, 07 Jan 2016 23:37:59 GMT

i suffered suddenly shut down for a few months. Last week i finally make my mind to change the battery.It looks like the battery had swollen cz my back panel pop out by itself.

Re: Battery drain problem

stocksypete — Fri, 08 Jan 2016 04:36:02 GMT

I'm still having limited issues with battery drain. As I'm travelling at the moment I've no access to pc companion to try and repair. Two days ago battery dropped from 80 to 1 as I was using album to view some photos. Not sure if this was the issue as previous times I was either in camera or album?

I've also been seeing an exclamation mark at the side of the WiFi logo so I think it's having a few problems with that. Turned off WiFi and the battery lasts alot longer so am now thinking the issue is possibly with Google services trying to run in background or simply not connecting

My phone contract is up for renewal soon, and I'm tempted not to get another Sony as I've had so many battery issues with it. It's a shame as it's quite a neat phone