topic Xperia m major problem in XPERIA archive

Xperia m major problem

Olias123 — Sun, 28 Feb 2016 10:24:16 GMT

After switching on my phone all I get is a phone font with access to the camera, and an option to use the phone for "emergency" calls. I have no apps at all both preloaded and downloaded how can I rectify this I really need my contacts urgently

Re: Xperia m major problem

Uliwooly — Sun, 28 Feb 2016 17:21:37 GMT

@Olias123

Is your phone locked? can you access the contacts app?

Re: Xperia m major problem

Olias123 — Sun, 28 Feb 2016 19:06:16 GMT

The phone doesn't appear to be locked as I have acces to the camera and numbers on the phone work ok. There are simply no apps being displayed at all. The phone was working fine yesterday morning although I was getting the low memory message and I was looking at the memory in settings, I then switched it off when I went back to the phone the problem had occurred

Re: Xperia m major problem

Uliwooly — Sun, 28 Feb 2016 19:10:52 GMT

@Olias123

That's quite odd, what if you restart the phone once more, perhaps its on safe mode

Re: Xperia m major problem

Olias123 — Sun, 28 Feb 2016 20:07:32 GMT

Hi I've tried both safe mode and normal mode and I have the same screen showing for both modes. Just a bank on numbers a la a phone keyboard with a small green phone icon towards the bottom with an Emergency Call icon at the side. I'm beginning to wonder if I have touched something inadvertantly yesterday whilst looking at the memory section in settings ????

Re: Xperia m major problem

Uliwooly — Sun, 28 Feb 2016 20:32:33 GMT

@Olias123

could you post a screenshot?

Re: Xperia m major problem

Olias123 — Sun, 28 Feb 2016 20:35:40 GMT

Unfortunately I'm a total technophobe ????. These things fly so far above my head it's frightening. Sorry

Re: Xperia m major problem

Olias123 — Sun, 28 Feb 2016 20:43:52 GMT

I have noticed that on start up I can swipe the screen down and a box appears with the time in it, swipe to the left and I get another box with a large + in it! swipe to the right and I get another box with the phone icon in it.

Re: Xperia m major problem

Uliwooly — Sun, 28 Feb 2016 20:47:59 GMT

@Olias123

That's the lockscreen, why don't you unlock the phone?

if you don't post a screenshot/picture, its hard to understand and help you.

Re: Xperia m major problem

Olias123 — Sun, 28 Feb 2016 22:17:12 GMT

Ok cheers for your help it's getting a touch late around here, but I will certainly try your suggestion

Re: Xperia m major problem

Olias123 — Tue, 08 Mar 2016 07:57:50 GMT

Thanks for those that tried to help me out with problem I had recently. Although it did not result in an instant fix it would have done if I was a little bit more tech savvi. Once again thanks for your time and efforts